Social Worker - Community Outreach Services

March 3 2023
Expected expiry date: June 2 2023
Industries Public administration
Whitehorse, YT • Full time
Job Summary and Requirements

This is an until –filled competition. Candidates are encouraged not to delay submitting their application as this posting can close at any time with 24-hours posted notice. Resumes will be screened at regular intervals until the position is filled or the competition closes, whichever is earliest.

This posting is to fill two term positions: one term position from April 1, 2023 to March 31, 2024. The second position is from as soon as possible to March 19, 2024.

This posting will also be used to fill anticipatory permanent full time vacancies.

Community Outreach Services (COS) provides an Intensive Case Management model of care to individuals experiencing homelessness, live with substance use challenges with or without mental health problems, often have histories of trauma and other complex care needs and experience barriers in receiving care that interfere with their ability to live safely and independently in the community.

COS is a collaborative multidisciplinary team consisting of social workers, outreach supports workers and a community liaison coordinator. The team works alongside their clients to provide a range of services such as street outreach, advocacy and brokerage of services including access to health, housing, income and other identified community resources. The primary goal is to support clients to exit homelessness in a sustained fashion, maintain housing stability and improve overall quality of life and independence.

The COS Social Worker is responsible for providing:

  • Complex case management services for vulnerable clients experiencing homelessness, substance use and mental health disorders, and cognitive impairment
  • Bio-psychosocial assessments to determine program eligibility
  • Developing, implementing, and evaluating case plans in collaboration with clients, and other formal and informal supports
  • Administration of social assistance
  • Collaborative engagement and practice with community partners in the homeless serving sector to ensure a coordinated system of care for high-acuity clients
  • Outreach, case management, counselling, and linkages supports and services.

For information about the recruitment process, please contact Susan Bryant at (867) 332-4271 or

For information about this position, please contact Anne Aram Manager, Community Outreach Services at (867) 667-8002 or

Essential qualifications:

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Please note, selection for further consideration will be based solely on the information you provide in your resume.

  • Bachelor’s of Social Work degree from a recognized post-secondary institution
  • Significant experience providing complex case management for vulnerable populations
  • Experience supporting clients with complex issues including substance use, mental health disorders, and cognitive impairments
  • Significant experience working with a multidisciplinary collaborative team environment
  • Experience working with legislative programs would be considered an asset

Desired Knowledge Skills and Suitability

Candidates should have and may be assessed on:

  • Ability to work autonomously as well as collaboratively in a fast-paced environment
  • Strong communication skills including relationship building, conflict management and,
  • Crisis intervention with an innovative approach to problem-solving with a commitment to providing quality client service
  • Ability to take a broad-based strategic approach to plan and deliver services
  • Ability to build and maintain effective cross-cultural relationships and partnerships

Conditions of Employment

Vulnerable Sector RCMP security clearance

TB screening

WHMIS 2015

Valid Class 5 Driver’s Licence

Job Requirements:

To provide complex case management, including financial and outreach supports to vulnerable individuals experiencing homelessness and housing instability. Works primarily in an office setting but there is some community outreach involved. Exposure to clients with high levels of complex needs.

Apply now!

Similar offers

No similar offer found.
An error has occured, try again later. network