Registration Clerk

January 8 2021
Industries Pharmaceutical, Biotechnology
Categories Health, Medical, Administrative, Clerical, Office clerk, Customer service, Clerical, Administrative Support, Non-Medical Support, Auxiliary Services, Administrative, Clerical, Health, Medical
Saint-Laurent, QC

ROLE AND RESPONSABILITIES:

Reporting to the Manager–Montréal Mobile Blood Drives or Internal and South Shore Blood Drive Preparation Supervisor or Manager–Donor Centre and in collaboration with other members of the team, you:

  • Participate in setting up and dismantling the blood drives;
  • See to it that the material needed to properly greet and register donors is available;
  • Install and check the computer equipment;
  • Greet donors, check and record their information and help them during the registration process;
  • Ensure donors are aware of the selection criteria documents intended for them;
  • Administer the hemoglobin test to donors;
  • Relay relevant information to the organizing committee and volunteers working on the blood drives;
  • Answer phone calls, relay information to the appropriate persons and provide follow- up;
  • Schedule and confirm appoints;
  • Fill out certain documents and reports;
  • Close your workstation.

In addition, you may be assigned to perform the tasks of the blood drive technical assistant. More specifically, you:

  • Ensure donors are comfortable during their donation;
  • Check the donor's file, monitor the blood donation flow and complete the process (by removing the needle);
  • Prepare, seal, label and package the blood bags and samples;
  • Enter the data regarding the various donations in the computer system;
  • In the event of discomfort, notify the appropriate persons and assist them;
  • Ensure the supply of material.

REQUIREMENTS:

  • Hold a secondary V diploma or the equivalent;
  • Be familiar with various computer tools and software;
  • Have a good command of French and English;
  • Be able to handle loads;
  • Pass a medical examination;
  • Be available to work three days a week (including a Friday and/or Monday based on the department's needs), as well as one weekend out of two.
  • Be available full-time for 2 to 3 weeks of training.

DESIRED ATTRIBUTES:

  • Excellent approach to customer service;
  • Excel as a team player.

ADDITIONAL INFORMATION:

  • Flexible schedule (day, evening and weekend);

In addition to the competitive working conditions offered by Héma-Québec, this job includes the following benefits:

  • Hourly rate of $20.07;
  • No night shifts;
  • Uniform supplied;
  • Meal allowance;
  • Travel allowance from our Montréal and Brossard facilities;
  • Possibility of travel to various regions of Québec;
  • Paid full basic training.
Apply now!

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