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Scheduling Clerk, Patient Scheduling (cupe) - (3) Casual- Markham Site

October 19 2021
Industries Healthcare, social assistance
Categories Administrative, Clerical, Clerical, Administrative Support, Health, Medical, Health, Medical
Markham, ON

Who you are:

You are an innovative and patient centered individual who provides excellence within their profession

You are a team player with excellent communication, critical thinking and customer service skills

You have vision, flexibility, transparency, honesty and practicality

You are organized, accurate, able to multi task and meet deadlines

You support the patient experience, your colleagues and others cultural and spiritual beliefs

You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

What we need:

This position will be responsible for booking appointments as well as registration for our Patient Scheduling and Registration Departments. Additional responsibilities will include filing, responding to outside requests, daily schedule maintenance and providing scheduling support to various departments.

Work Schedule :

The successful candidate must be able to work all shifts including weekends and holidays. Shifts will be 0730-1530, 0830-1630, 1500-2300

Please note schedules are subject to change based on operational needs.


BAND CUP C03: $ 23.90 - $26.89

What you Bring to Oak Valley Health:

  • Previous experience with patient scheduling and order entry in a high volume, fast paced environment is required
  • Minimum one year completed in a Medical Office Administration program
  • Proficient computer skills, Meditech experience preferred
  • Excellent organization skills with the ability to manage multiple tasks
  • Excellent public relations and communication skills with a pleasant telephone manner
  • Ability to trouble shoot and problem solve
  • Strong interpersonal skills and the ability to work effectively and collaboratively as a member of the team
  • Evidence of good attention to detail
  • Demonstrated good attendance record with the ability to maintain this same standard
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. network