Medical Clerk

Are you looking for an opportunity to demonstrate your strong administrative and communication skills? If so, consider this rewarding opportunity in the position of Medical Clerk where you will provide support to the Niagara Detention Centre in Thorold, Ontario.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:
• Perform a variety of administrative tasks in support of program/unit needs
• Answer telephone calls, screen visitors and respond to inquiries
• Gather and verify information, contact appropriate staff and service providers
• Prepare and distribute agendas, take and finalize minutes
• Oversee flow of information, track documents and monitor, sort and distribute incoming mail
• Support quality assurance processes
• Establish bring forward filing systems

How do I qualify?

Administrative Knowledge and Skills

• You have knowledge and experience with general office practices and procedures in order to provide clerical support services
• You have knowledge of filing systems to maintain and ensure safekeeping of administrative files ensuring security and confidentiality
•You have the ability to acquire knowledge of relevant legislation including the Freedom of Information and Protection of Privacy Act as well as applicable Customer Service Standards

Communication and Interpersonal Skills:

• You have strong oral communication skills to prepare accurate correspondence, prepare meeting minutes, receive calls, take messages and provide information to callers
• You have excellent interpersonal skills to work within a team environment

Analytical and Reasoning Skills:

• You have strong organization and time management skills in order to determine workload priorities with conflicting deadlines and control the appropriate information to release for requests
• You have analytical and reasoning skills in order to ensure accuracy and review documents for completeness, following up on actions as required
• You possess problem solving, research and investigative skills to identify and resolve discrepancies relating to accuracy of files/information, invoices and financial transactions

Computer Skills:

• You have proficiency operating word processing equipment and software to prepare letters and reports as well as database filing systems in order to input and track information