Power Wheelchair Technician

Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 35 years through our network of 49 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are 1 or 100, we have products to ensure the independence, mobility, and safety of clients of all ages.

The Role:

The Power Wheelchair Technician is a unique role at Motion. Working out of our Toronto location, you will work exclusively with equipment that is part of the Central Equipment Pool for High Technology Wheelchairs (CEP). CEP provides high quality new and recycled power wheelchairs and power tilt/recline units to individuals in Ontario who have applied for funding through the Ontario government. Motion partners directly with the Ontario government to be the sole provide of CEP equipment.

This role is comprised of three components: computer work (programming equipment, auditing sales orders), physical labour (arranging, assembling, and dissembling equipment), and interpersonal communications (working with manufacturers, Sales Reps, other Technicians, and clients). Comprehensive training on all aspects of the role will be provided.

How you will spend your days:

• Physically working on CEP chairs - removing all components to strip the chair down and rebuild it to work and function like a new chair.
• Diagnose issues with the equipment and repair parts that are worn.
• Manage returns of CEP equipment and determine what needs to be done to each item in order to recycle and refurbish it.
• Audit orders made by sales consultants to ensure the sales order matches the order form so the equipment can meet the goals of the client.
• Work with various vendor software programs to complete programming uploads to ensure chairs meet the required needs of the client.
• Work with and maintain relationships with key manufacturer and vendor reps that support the products we supply to our clients.
• Work closely with various internal departments and other locations across Ontario.

What you bring:

• Computer skills - experience working in Microsoft Office Suite, comfortable navigating databases, and can learn new software quickly.
• Hands-on ability - you know and understand various hand and power tools.
• Some experience working in a role where you've gained hands-on experience building or repairing items (mechanic, technician, electrician, construction etc).
• Strong attention to detail and ability to stay organized.
• Strong communication skills, both written and verbal.
• Experience in the healthcare or personal mobility device industry would be considered an asset.
• Additional must-have requirements:
  • Ability to lift and maneuver up to 50lbs
  • You have a clean criminal background check and are bondable.

What we offer:

At Motion, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

• Eligibility to a comprehensive benefits package
• RRSP/DPSP match program
• Maternity/parental leave top-up
• Employee Assistance Program and Employee Perks through Lifeworks
• Tenure recognition through our Motion Milestone Program
• Employee Referral Bonus Program
• Professional Development Reimbursement
• Eligibility to the company’s bonus plan
• Goodlife Fitness corporate membership discount

Thank you for taking the time to consider joining Motion!

At Motion, we respect that not everyone gains their skills in the same way; and we welcome a diverse range of experiences. If you have 70% of what we are looking for, and 100% of the passion, we encourage you to apply here. While we can’t guarantee an interview, we do promise to review your application in full.

Motion is an equal opportunity employer. We strive to make life accessible for everyone and are therefore passionate about ensuring our workplaces are fully accessible. We are committed to providing reasonable accommodations to our employees and to those going through the recruitment process. If you require any assistance during the application process, please do not hesitate to contact us: hr @ motioncares.ca