Kitchen Supervisor (Permanent, Fulltime)

JOB SUMMARY: Reporting to the Senior Manager of Health Services and Housing, as the Kitchen Supervisor, your main responsibility will be to oversee all aspects of the kitchen's operations in order to serve nutritious meals that help support the residents’ overall health and well-being. Additionally, you will provide leadership and training to kitchen staff, Building Futures Participants, volunteers, and community members, while prioritizing the use of a trauma-informed and culturally safe approach when working with residents.

What matters to you? Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that transforms lives.

ABOUT US: Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions or trauma. Founded in 1987, Siloam Mission provides emergency shelter, meals and clothing, supportive housing and a variety of healing, support and recovery services to help people transform their own lives and reach their full potential.

What our Residents say: “I used to feel isolated, alone and scared before moving here. I love living here, joking around and laughing with the other residents and the staff. It’s like a family.”

Hours of Work: Full time 40 hours per week, 8 hours a day. Schedule based on the support needs of?individuals in the program, including evenings, weekends and public holidays.

WHAT YOU WILL BE DOING:

Budget Management & Reporting

• Effectively manage the budget of the department and assist in the annual budget process;
• Responsible for menu planning, food ordering, inventory management, and overseeing the preparation and serving of meals;
• Involve residents in kitchen planning when possible;
• Manage and keep a record of meals, emergency hampers, etc.
• Collaborate kitchen teams throughout Siloam Mission to facilitate food sharing and distribution;
• Generate reports as requested;

Leadership

• Serving, supervising, scheduling, training, and evaluation as necessary kitchen staff and volunteers while upholding the kitchen Mission Statement;
• Assist in training staff to support the team's development;
• Assess staff to develop their skills and abilities and provide opportunities for leadership roles.;
• Empower employees to take responsibility for their jobs and goals;
• Delegate responsibility and expect accountability and regular feedback;
• Work closely with volunteers and other departments to ensure that the kitchen is operating smoothly and that the needs of the community are being met;

Health & Safety

• Ensure kitchen staff and volunteers are following the City of Winnipeg health standards for meal preparation, kitchen cleanliness, and safety while providing nutritious meals in a timely manner to the community
• Assist staff in making decisions pertaining to safety measures in the Kitchen;
• Create opportunities through services and programs for the promotion of physical, mental, emotional, and spiritual health;
• Support and execute Health and Safety plans in the workplace according to legal guidelines;
• Support and enforce policies to establish a culture of Health and Safety;
• Investigate accidents or incidents to determine causes and recommend solutions to issues, improvement opportunities, or new prevention measures;
• Monitor the condition of the Kitchen and be aware of any damage to facilities or property owned, request repairs, and report issues directly to management;
• Ensures that staff report accidents or incidents to WCB (Workers Compensation Board) and assist in compensation claims, if needed;

Administrative

• Other tasks and responsibilities as assigned by the Senior Manager of Health Services and Housing

WHAT YOU WILL BRING:

• 3 years working in a high-volume catering environment;
• Valid Food Handler’s Certificate;
• Certificate in or willingness to obtain Cultural Awareness, Anti-Oppressive Practice, NVCI, ASIST, WIMIS, PHIA, First Aid, Mental Health First Aid, Trauma Informed best practices;

KNOWLEDGE/SKILLS/BEHAVIOURS

• Ability to prioritize tasks in a fast-paced and changing environment;
• Basic knowledge of accounting, budgeting, and food costing;
• Excellent interpersonal skills;
• Effective problem-solving abilities;
• Wide range of cooking techniques and knowledge of local and exotic ingredients;
• Ability to operate, clean, and perform basic maintenance on commercial kitchen and warehouse equipment;
• Collaborative work style with the ability to promote inclusivity and work well with a diverse staff team;
• Ability to think creatively, be innovative, and adapt to the evolving needs of the community;
• Proactive approach to identifying new opportunities and creating solutions to improve the kitchen's operations and service delivery.
• High level of integrity, confidentiality, and accountability;
• Ability to maintain professional boundaries;
• Awareness of social justice, poverty, homelessness, and reconciliation issues;
• Ability to work within a harm reduction framework;
• Proficiency in MS Office and data entry skills;

PROCUREMENT AND COST MANAGEMENT ABILITIES

• Research and maintain knowledge of market trends, food prices, and equipment costs;
• Develop relationships with vendors and suppliers to negotiate favorable pricing;
• Analyze purchasing data to identify opportunities for cost savings and efficiency;
• Ensure all purchases comply with budgetary limitations and program costs;
• Identify alternative suppliers and products to reduce costs while maintaining quality;
• Work collaboratively with other departments to consolidate orders and maximize buying power;
• Maintain accurate records of purchasing activity and expenses;

We want you to thrive:

• Vacation: 3 weeks paid with 12 HEAL days (sick and personal appointments) per year and 2 personal days.
• Benefits after 3 months: Extended health (80% prescription coverage plus full medical - some exceptions may apply), dental and vision care. Life Insurance
• Employee Assistance Program- primary care and professional consulting services
• Group RRSP: Siloam gives 5% of salary, you can opt in for further contributions
• New Staff Orientation
• Professional and Personal Development- Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), First Aid/CPR/Naloxone, Therapeutic Relationships and Applied Suicide Intervention (ASIST)
• Social Events: Annual staff appreciation to celebrate the important work we do + Celebration Committee events throughout the year

WORKING CONDITIONS

• Work requires standing and walking for extended periods of time;
• May be required to lift up to 50 lbs. occasionally;
• Working with food allergens including wheat, peanuts, shellfish, and many others;
• Working in heat and cold, including freezers and coolers;
• Use of cleaning chemicals;
• Will need to clean (sweep, mop, disinfect, etc.) work areas as needed;
• Hazardous conditions could potentially include unpredictable or risky behaviours from community members;

WORKPLACE HEALTH AND SAFETY

The incumbent contributes to making the organization safe for clients and staff and recognizes the importance of reporting unsafe situations and participating in follow up reviews as a learning opportunity.

• Provides a safe environment by ensuring adherences to Workplace Safety and Health
• Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures. Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses.
• Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility’s Fire, Disaster and Evacuation Plan.
• Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings.

As Siloam Mission works to support diverse tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Indigenous peoples, members of racialized communities and intersectionalities.

Personal information submitted will be used only for employment opportunities within Siloam Mission in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Siloam Mission’s Employment policy.