Residential Support Worker

Residential Support Worker's main function is to provide support and assistance to residents and responsible for the smooth functioning of Kate Booth House.

• Participate in shift change.
• Answer our 24 hours crisis line, telephone screening and intakes.
• Gives house orientation to new clients.
• Record relevant shift information in appropriate logs and other necessary forms and reports.
• Maintain with Caseworkers smooth functioning of KBH while on shift.
• Assist with food preparation for meals.
• Provide crisis intervention if abuser locates KBH.
• Mediate conflict/violence within the house if it occurs.
• Perform security checks at the beginning and towards the end of shift.
• Be familiar with the KBH policies and procedures of service to residents.
• Ensure house is tidy and clean.
• drive a resident to the hospital, or an appointment or when required.
• responsible to provide activities for the children when appropriate

HOURS:

• We operate 24/7 and require someone who has the flexibility to be on-call. Please note that this means no number of hours of work per week can be guaranteed. You must be available to be called for a variety of the following shift, sometimes without much notice.

Weekday and weekend:

Day shift 8:00am-4:30pm

Evening shift 3:30pm-12:00am

Overnight shift 11:30pm-8:30am

Education/Certifications:

• A certificate, diploma, or degree in social services, or equivalent training in a related field.
• Valid First Aid/CPR level C and FOODSAFE Level 1 certificates

Experience:

• Minimum of two years working with victims of domestic violence
• Experience with frontline work in a social service setting.
• Experience in assisting professionals to intervene safely with domestic violence.

Required Skills/Knowledge:

• Relevant understanding of the situation of women who have experienced violence in their intimate relationships, and their children.
• Excellent written, verbal communication and presentation/training skills; ability assimilate information and communicate with various constituents.
• Comfort in bridging and collaborating with different agencies (e.g. Multicultural), ministry (e.g. MHSD) and lawyers.
• Must be comfortable in using the computer and other database programs.
• Valid BC driver's license. (driver's abstract required)
• Criminal Record Check for working with children and/or vulnerable adults.
• Nonviolent conflict intervention training
• Completion of our online Armatus Abuse Training and required Health and Safety training.

• Ability to work with diverse groups of people (e.g., race, ethnicity, age, class, sexual preference).
• Must have good conflict resolution skills.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.