Lead, Quality Control, Specimen Receipt and Dispatch - Provincial Laboratory Medicine Services (Plms)

Lead, Quality Control, Specimen Receipt and Dispatch

Provincial Laboratory Medicine Services

Vancouver, BC

What you’ll do

• Ensure the quality and quantity of work output in the assigned area by assigning work to Lab Assistants and by checking work of Lab Assistants for compliance with established procedures and work routines.
• Provide orientation to Lab Assistants by explaining and demonstrating procedures and work routines. Ensures Transportation of Dangerous Goods (TDG) training of Lab Assistants is current and performed according to established procedures by monitoring shipments leaving the lab and making recommendations for training as required.
• Participate in performance evaluations of Laboratory Assistants by providing feedback to the appropriate Section Head or supervisor regarding Lab Assistant performance and quality of work.
• Troubleshoot and problem solves specimen accessioning discrepancies by telephoning, faxing or sending form letters to the test requester to clarify submitted information or obtain information not submitted. Determine whether specimens meet rejection criteria, according to established procedures, and contacts pathologists or clients to initiate recollection and authorized cancellation of test request as required.
• Determine supply requirements for the Pre-Analytical Section, according to established inventory requirements, and order inventory items through the electronic ordering system.
• Ensure the care and maintenance of equipment in the area by periodically inspecting equipment, performing maintenance procedures according to standard operating procedures (SOPs) and manufacturers’ equipment manuals, documenting findings, and reporting issues to the Section Head or designate.
• Oversee the appropriate organization and storage of specimens, subsampling, documentation and preparation of shipment to other laboratories according to established procedures.
• Ensure delivery of specimens and requisitions to and from in-house laboratory sections by contacting those sections when delivery or receipt is expected, but not confirmed by those sections.

What you bring

Qualifications

• Grade 12, successful completion of a recognized Lab Assistant training program and two years of recent related experience, including one year in a leadership capacity or an equivalent combination of education, training and experience.

You will also have

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to train and orient staff.
• Ability to organize work.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $29.57/hour

Location: 655 West 12th Avenue, Vancouver BC, V5Z 4R4
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 0700 - 1500

Requisition # 162343E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

Provincial Laboratory Medicine Services (PLMS) provides laboratory testing at 31 sites across the lower mainland and central coast of BC, including acute care hospital laboratories and specialty laboratories.

PLMS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and PLMS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of April 1, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.