Caseworker

The CSJ Caseworker, managed by our senior Caseworker, will support our client assistance programs. The role will help with organizing back to school backpack programs, ESOL learning, and other registration such as food assistance and camp bursaries/registrations. Through frontline work, this role contributes to our local commitment, "We welcome neighbours into a community of hope."

The Caseworker is required to perform their duties in a manner consistent with the Salvation Army Boundless Vancouver's core values, ensure neighbour safety as required, demonstrate team collaboration, and provide support to our neighbours in an efficient, professional, and confidential manner.

HOURS:

• Starting as early May 21st (negotiable) until August 30th, 2024.
• Full Time, Monday-Friday, 8:30am to 4:00pm.

• The Caseworker provides crisis and ongoing supportive care, case work and referral services to individuals and/or their families.
• Support, advocate for, and refer neighbours/families in helping empower them to become more self-sufficient and help them re-integrate into the greater community.
• If applicable, provide spiritual care and use every opportunity to pray with and share the Gospel of Jesus Christ with clients/families, enabling them to become part of the Body of Christ.
• Conduct initial intake assessments (including evaluation of client/family protection issues), determining immediate needs and supports required by the individual.
• Through crisis and ongoing empathetic, supportive counselling, assist individuals in determining appropriate and mutually agreed upon goal achievement processes; facilitate effective problem-solving behaviours of the neighbour/family.
• Provide a variety of casework duties, including analysis of data, progress reports, statistical recordings, formulation of plans and implementation of plans, consistent with program policies.
• May perform frontline intake case work.
• Participate in case management meetings for the benefit of individuals served.
• Help with Pathway of Hope, kids' camp, and Back to School initiatives as required.
• Recommend and assist in the development of new program/policy initiatives to address ongoing neighbour needs.
• Maintain confidentiality and keep accurate files/case notes.
• Complete and submit Incident Reports for incidents occurring while on duty.
• Network with The Salvation Army and community social service providers to coordinate resources for the benefit of neighbours.
• Regularly attend to self-care through appropriate de-briefing, etc.
• Work in accordance with the Code of Ethics the incumbent may hold with a professional association; ensure full compliance with child protection legislation and intervene when necessary.

Canada Summer Job eligibility:

• be between 15 and 30 years of age (inclusive) at the beginning of the employment period;
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and,
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
• Please note: International students are not eligible. Recent immigrants are eligible if they are Canadian Citizens or permanent residents.

Education/Certifications:

• The successful job applicant will have completed or working towards an Undergraduate University degree (e.g., B.A., B.Sc. B.Sc.N.).

NOTE: An alternative level of education and experience may be acceptable.

• Studies in Social Services or Social Work or related field is an asset.

Experience:

• Experience working with marginalized communities and in the social services or non-profit sector.

Required Skills/Knowledge:

• Strong communication skills - written and interpersonal.
• Organizational skills - scheduling, case management, record keeping.
• Technological skills - Microsoft Office and other software systems.

• Creative and flexible with the ability to adapt based on team, program, and service needs.
• Adept at setting appropriate boundaries while remaining warm, personable and an inviting presence.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Abuse Prevention Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.