Lead, Health Informatics

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We are proud of the innovation, dedication, partnership and resourcefulness of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Bring your strong knowledge of change, project management principles and in-depth understanding of the healthcare system to an exciting opportunity in the Corporate Information and eHealth Services portfolio.

You will lead a busy consulting portfolio with the opportunity to combine your expertise in knowledge management, business process design, application integration and corporate business in a project-based environment. You will also provide backup coverage to the Portfolio Manager as needed. Specific assets are knowledge of Fraser Health processes, downstream clinical and corporate applications, Meditech Advance, Client Server knowledge and end-to-end clinical\corporate and system workflows.

You will be responsible for coordinating and supporting teams through the design, build and test phases by preparing project documentation including design documents, work plans, and test plans/scripts. This includes working with teams and vendors to prepare for and to go-live in alignment with the project schedule (deliverables may include cut-over plans, go-live plans, and operational transition plans).

Build on your experience as you:

• Provide expertise on clinical and corporate applications used across Fraserhealth, Meditech Advance experience will be an asset.
• Manage the HL7 integrations with clinical applications and Meditech Advance
• Manage complex projects involving several integrated systems
• Demonstrate experience with clinical and Corporate stakeholder engagement
• Provide leadership to team members and applying appropriate change management strategies as part of a project.
• Provide advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support in clinical and corporate business areas.
• Provide expertise on enterprise-wide projects.
  Serve as back up to the Portfolio Manager in the area of team leadership.

Are you motivated to join us? We will be looking for you to have the following:

• Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field.
• Ten (10) years recent related experience with business and systems analysis including project management experience.
• Including experience with health and corporate information systems.

An equivalent combination of education, training, and experience will be considered.

This Permanent full time position is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.

If this sounds like the excellent role for you, here are more reasons why you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
• Fantastic opportunities for support and management roles are available as you advance within the organization.
• Competitive salary package, including comprehensive health benefits coverage.
• A chance to create a difference every day in the world of health care.

Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation.

Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights!

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

1. Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.
2. Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.
3. Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.
4. Responsible to establish and lead assigned information system projects by adhering to project management and support structure methodologies, managing project timelines, monitoring expenditures and variance analysis, facilitating change management strategies, defining tasks, identifying resource needs, and reporting on project status to the Portfolio Manager or Manager. Provides strategic guidance in the project design phases and works within assigned budget and provides reports or raises concerns as necessary. Participates in the hiring process for staff, and coordinates and provides guidance to team members.
5. Performs system analysis by establishing application systems scope and objectives, conducting feasibility studies, planning or modifying procedures to solve complex problems, preparing detailed specifications and solving existing system logic difficulties as required. Recommends the best cost effective solutions for the business area; informs and discusses potential business impacts with the client.
6. Performs complex business and/or clinical process analysis including conducting work flow analysis and developing business information requirements and models. Defines business and/or health information scope and objectives; plans, designs and modifies practical manual and automated business procedures.
7. Coordinates and provides third level application support to critical system problems and ensures that the application service level agreement in place is written or maintained to meet the business expectations and Informatics capabilities. This may include vendor or 3rd party coordination Coordinates the support rotation and monitors the support queue.
8. Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
9. Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Ability to provide leadership to a variety of project teams in an environment that constantly changes and that has fluctuating priorities.
• Knowledge of information management, health informatics, business processes, technologies and applications.
• Knowledge of all components of a technical architecture.
• Ability to translate business and/or clinical needs into application architecture requirements.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated decision making ability within complex and diverse issues.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.