Director, Health Informatics

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it's like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Take the next step and apply so we can continue the conversation with you.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Director, Health Informatics is responsible for providing senior leadership in the development, implementation and uptake of various assigned clinical, corporate or eHealth informatics initiatives and systems within Fraser Health (FH) in collaboration with Lower Mainland Consolidated Support Services, BC Clinical and Support Services, other BC Health Authorities, and the Ministry of Health. The Director collaborates within FH and with other HAs, BCCSS, LM services and the Divisions of Family Practice to advise and lead the development, implementation and advancement of clinical or corporate and eHealth systems and services; leads and/or oversees the development, implementation and evaluation of assigned clinical or corporate health informatics programs.

The director develops and recommends strategic plans affecting the operating objectives of FH-wide informatics programs. Responsible for the development, implementation and maintenance of FH's information systems, including systems testing, documentation, change management, and end-user education and support; directs and manages internal engagements reviewing programs and process across FH; works with the Executive Director, Information Technology Services to ensure proper internal system controls are in place and approved policies/procedures are consistently implemented throughout the organization; establishes, develops and implements the goals and objectives of the department including responsibility and accountability for monitoring the performance and related processes within the organization. Directs staff who manages others by selecting, directing, monitoring staff and initiating terminations; establishes, implements and monitors the goals and objectives of the department.

1. Provides senior leadership in the assigned clinical or corporate health informatics programs.
2. Develops and recommends short and long-term strategic plans, goals, and objectives for the designated programs; ensures that plans support the goals, policies and vision of the Health Informatics and Information Technology department; develops, coordinates and monitors long term strategies and practices for the designated departments and incorporates best practices into the designated portfolio to ensure that the goals are consistent with FH's long term objectives.
3. Works with the Executive Director, to ensure programs, portfolios and related activities meet with internal and external reporting requirements; reviews current system applications/systems and reporting to ensure proper internal controls are in place to administer and implement approved FH standards and policies; develops and recommends new and/or changed policies and procedures as required to meet with statutory and operational reporting requirements.
4. Oversees and develops systems standards for FH in the designated program, in collaboration with internal and external stakeholders; leads various projects related to clinical or corporate systems by defining project scope, developing project plans, overseeing project implementation and evaluating project results; oversees engagements reviewing programs and processes across FH, providing recommendations for change and improvement.
5. Provides recommendations to Senior Management and Executive on areas of non-compliance with provincial informatics and eHealth requirements, and performs regular reviews of processes to ensure efficient and effective reporting of information including recommendations for improvements; implements improvements and provides updates to FH users on changes.
6. Manages designated staff by selecting, directing, monitoring and when necessary, disciplining staff, developing and implementing appropriate staff training, development and retention plans; investigates performance issues and/or related staff issues and implements disciplinary action up to and including employee terminations, where required.
7. Plans and implements an effective quality improvement program to ensure a high level of client satisfaction; establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the assigned portfolio including departmental activities and progress on objectives and projects.
8. Oversees the accurate and timely reporting of information; develops, implements, evaluates and updates quality improvement initiatives for the system solutions to ensure internal controls are in place and comply with approved FH policies and statutory reporting requirements; implements changes as required to improve financial systems reporting and internal financial controls.
9. Develops the operating and capital budgets for the portfolios including budget preparation, authorization control, allocation of resources, monitoring budget performance and reporting of expenditures; implements corrective action as required to ensure that expenditures are within approved budget by planning and adjusting portfolio operations; prepares summaries of fiscal reporting, as required for the portfolio.
10. Develops and implements an organizational structure to meet operational needs and the responsibilities of each employee including an ongoing system for measuring staff performance.
11. Represents FH through participation on various internal and external committees, organizations and advisory activities, as assigned.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Demonstrated knowledge of health informatics, trends and best practices
• Demonstrated knowledge of health and business administration including strategic and operational planning, monitoring, analytical, evaluation and reporting expertise in a public sector and/or large complex environment
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position