Clinical Information Specialist, Health Informatics

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Take the next step and apply so we can continue the conversation with you.

1. Engages in planning, clinical application design, validation, and testing of designated clinical information applications, in collaboration with the inter-professional team to ensure system functionality meets end-user needs.
2. Provides training, education, and clinical support to Fraser Health clinicians (e.g. nursing and allied health), providers (e.g. midwives, nurse practitioners) and affiliates (e.g. post secondary students) related to clinical information systems/applications.
3. Analyzes current and future state clinical workflows to improve the efficiency and utilization of clinical information systems/applications in patient/client/resident care settings; submits recommendations for improvements to the Manager or designate.
4. Conducts classroom, virtual, and one-on-one education, training, and support sessions related to safe and efficient use of clinical information systems/applications including applicable policies and related legislation regarding access to electronic health records; evaluates end-user knowledge to ensure competency to utilize assigned clinical system/applications; recommends remedial action for end-user where competency is not achieved.
5. Contributes to planning, design, implementation, review, and evaluation of designated clinical information system/application education, training, and support models for clinical users and support roles; develops and revises course and education curriculum based on user feedback, learning needs, training requirements, software upgrades and/or related modifications to the clinical information system.
6. Provides clinical information system support to users on site, via telephone, email, and instant messaging, as well as through online bulletins/reminders and remote computer access, as required; collaborates with internal teams, IT service providers and/or software vendor(s) to resolve system and/or technical issues affecting the end-users of the patient/client/resident care systems.
7. Consults and collaborates with clinicians, leaders, physicians, and other stakeholders from clinical programs and other FH groups to maintain the integrity patient data and clinical information systems.
8. Assists the Manager or designate in the development and monitoring of the program/service and provides input to the development of policies, procedures and standards to support the use of FH clinical information systems in support of clinicians/providers/support personnel providing direct patient/resident/client care.
9. Participates in quality improvement activities by providing input and feedback into the development of standards and practices; develops and submits recommendations to the Manager or designate for consideration.
10. Participates on assigned internal and external committees as required; remains current in knowledge of changes in clinical practices and identifies related information needs and applicable clinical information system changes.
11. Serves as a resource to FH regarding clinical informatics and electronic health information.
12. Performs other related duties as assigned.
    

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).

Four (4) years' recent related acute and/or community nursing experience utilizing various clinical information systems in a healthcare environment, including experience in implementing clinical projects in a healthcare setting and educating adults in a group or classroom setting, or equivalent combination of education, training and experience.

Successful completion of courses in computer systems and/or health informatics education.

Valid BC Driver's licence and access to personal vehicle for business-related purposes.

• Extensive knowledge of applicable clinical information system, module implementation and use of applicable modules in a healthcare setting
• Knowledge of clinical information systems such as MEDITECH, Paris, Profile or related system
• Ability to apply adult teaching and learning principles in a variety of settings (e.g., classroom and online)
• Ability to develop, modify, revise, update and evaluate training, education, and support materials based on end-user needs, changes in technology and/or update in software applications
• Ability to communicate effectively, both verbally and in writing
• Ability to consult, plan, organize, implement and problem-solve
• Ability to collaborate effectively with others in an interdisciplinary team environment
• Ability to work independently and as a member of an interdisciplinary team
• Ability to meet deadlines in a dynamic environment with changing priorities
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position