Analyst, Business Systems

We are looking for a skilled Analyst, Business Systems to work within our eHealth Advance Team. Bring your real passion for innovation and performance in technology as you contribute to change lives in healthcare. You will deliver a variety of business and systems analysis.

You will work on the design and development cycle for health informatics. You will excel as you work with all levels of the business, ensuring information technology deliverable align with the business requirements, with measurable results. You have the ability to tackle technical and strategic challenges using innovative ways.

Primary Responsibilities:

• Supports, develops, and maintains systems necessary to facilitate care provider access to electronic health information.
• Participate in streamlining business processes and standard methodologies.
• Developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
• Analyzes and diagnoses applications and/or business issues and provides resolution to either the systems or the business processes.
• Support ongoing operations and maintenance of health information systems.
• Assists in resolving any operational issues with systems as identified.
• Perform data analysis and create ad hoc, operational and management reports.
• Interpret business area reporting needs and develop report design layouts that provide added value to the business area.
• Participates on assigned internal and external committees.
• Promote high quality care and improve health outcomes by ensuring clinicians have a greater level of accurate and consistent patient information. You are able to analyze a situation, identify a problem and provide solutions based on client’s needs. You will be using complex data to support business decisions and you'll need to demonstrate collaborative, creative and conceptual thinking.

Qualifications:

• Bachelor's Degree in Health Information Systems Management or a related field.
• 2 to 4 years' recent related business and systems analysis experience in a medium to large sized organization.
• Experience with an electronic health information system, such as Meditech is preferred.

An equivalent combination of education, training and experience is acceptable.

This Temporary Full Time position is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities and will be available until March 2025.

If this sounds like the excellent role for you, here are more reasons why you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields
• Fantastic opportunities for support and management roles are available as you advance within the organization
• Competitive salary package, including comprehensive health benefits coverage
• A chance to create a difference every day in the world of health care

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We are committed to planetary health, value diversity in the workplace, and seek to maintain an environment of respect, caring and trust. Come work with us!

Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights!

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

1. Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.
2. Provides business analysis by performing functions such as work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures.
3. Participates in strategic planning support and change management services by assisting the Manager, Senior Consultant or Consultant on projects that include confidential initiatives that may result in the loss of FTEs and that support the selection, procurement and implementation of appropriate information systems applications; conducts feasibility studies, workload efficiency analysis using formal data gathering techniques; identifies system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
4. Under the direction of the Senior Consultant or the Consultant, participates in information systems projects by providing business systems analysis support. May lead small projects.
5. Provides third level application support and ensures that the application service level agreement is maintained and meets business expectations and Information Management capabilities.
6. Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
7. Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies.
8. Performs other related duties as required.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of information management, business processes, technologies and applications.
• Demonstrated knowledge of the project management process and the systems development life cycle.
• Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
• Ability to organize work, problem solve, multitask and meet deadlines.
• Physical ability to perform the duties of the position.