Shelter Worker

The Shelter Worker provides a safe and secure environment for clients, residents and visitors. The Shelter Worker interviews and screens potential clients, determines suitability and undertakes intake functions.

• Ability to represent and work within the mission, vision & values of The Salvation Army and Ridge Meadows Ministries
• Use a client-centered approach by consistently demonstrating compassion, respect and empathy in the administration of policies and procedures
• Supports, where and when possible, the efforts of all clients and co-workers
• Handles the admission, orientation and evaluation of clients
• Takes responsibility for and records intake processes and decisions
• Develops case histories for all incoming clients
• Maintains availability for personal, practical and moral support
• Monitors the activities of clients and accurately records day-to-day happenings
• Performs internal and external security checks
• Provides safe storage and recording of prescribed medications
• Liaises with referral sources and other external agencies as needed
• Coordinates client care relating to security issues
• Involved in serving meals/snacks
• Performs other assigned duties as required to ensure a safe and secure environment.
• The above is a general overview of responsibilities. A complete job description is available upon request.

HOURS:

• Shift Work, Full time midnight to 8am based on 32 hour per week. Work may include weekends and holidays

Education/Certifications:

• Grade 12, plus specialized courses of up to six (6) months and/or completed up to two (2) years of Community College
• possess valid CPR, First Aid and Non-Violent Crisis certification or obtain as condition of employment
• successful obtainment of clearance through the Criminal Records Review Program
• Food Safe and Naloxone training an asset
• A current valid BC driver's license and clean driving record an asset

Experience:

• Computer and word processing ability
• Preference to those who have completed High School and have related experience

Required Skills/Knowledge:

• Strong service ethic, a friendly disposition with the public and effective communication skills
• Adaptability to change and frequent interruptions
• Team oriented and able to take initiative with ability to work with minimum supervision
• Willingness to work with people from diverse cultural backgrounds
• High standards of integrity, judgment and confidentiality
• Ability to work midnight to 8am
• Computer and word processing ability

Knowledge and interest in the programs and services of The Salvation Army and Ridge Meadows Ministries.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.