Shelter Support Worker (Residential Worker b)

This position exists to support guests in our shelter programs and to work with fellow teammates to ensure a safe and healthy work environment.

• Handles the admission, orientation and evaluation of guests
• Supports case plans, Monitors the activities of the guests
• Performs internal and external security checks
• Consistently demonstrates respect and empathy for all guests
• Maintains availability for personal, practical and moral support
• Provides safe storage and recording of prescribed medications
• May handle finances relating to room rentals and meal tickets, and receipting of same
• Answers the program department telephone and records/remits messages
• Accurately records day-to-day happenings
• Liaises with referral sources and other external agencies as needed
• Coordinates guest care relating to security issues
• Ensures ongoing enforcement of policies
• Performs other assigned duties as required to ensure a safe and secure environment

HOURS: Monday to Friday; 7:00 am - 3:30 pm

• Preferred applicant will have completed at least 2 years of Community College in Social Services
• Grade 12 education or equivalent
• CPR, First Aid
• Criminal Record Check
• Non-Violent Crisis Training an asset

• Strong service ethic and a friendly disposition with the public
• Adaptability to change and frequent interruptions
• Team oriented and able to take initiative
• Willingness to work with people from diverse cultural backgrounds
• Computer ability
• Problem solving
• Personable
• Team player
• Organized

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Praesidium Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.