Dental Financial Coordinator - Mountain View Dental
About us:
At Mountain View Dental in picturesque Fernie, British Columbia, we are more than just a dental clinic - we're a dedicated team united by a passion for exceptional oral care. Nestled in the stunning embrace of the Rocky Mountains, our practice offers a unique opportunity to blend professional growth with a spectacular natural environment.
Our team at Mountain View Dental is committed to providing unparalleled dental services to our community. We take pride in embracing cutting-edge technologies and evidence-based approaches to ensure that our patients receive the highest quality of care. As a member of our team, you'll have the chance to work in a supportive and collaborative environment that values innovation and professional development.
Join us at Mountain View Dental and become part of a close-knit team that prioritizes both patient well-being and personal growth.
Schedule: Monday to Friday - 30 hours per week. Flexible schedule.
**Please note: This is a 12-18 month maternity leave contract. There is potential for permanent employment upon contract completion.
The wage range is from $21.25 to $28.00 per hour depending on experience. Hourly wage is determined based on work experience and will be discussed during the interview process.
Benefits of Joining Our Team:
Competitive compensation
Health Spending Account
Uniform Allowance
Flexible Schedule
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Responsibilities:
Ensure the financial responsibilities of the office are met through managing accounts receivable.
Process insurance payments and assist patients in creating and maintaining their financial obligations.
Ensure Accounts Receivable totals are reviewed and maintained.
Receive insurance payments by direct deposit and process appropriately.
Process rolling file payments by credit card and send receipts as requested.
Review signed secondary claims and send after primary insurance payment received.
Follow up with insurance companies by telephone for those claims that are denied, and missing information to be processed.
Ensure all claims that were not sent properly or, failed to be processed, are being resent appropriately for processing.
Review the schedule from the day before. Ensure all payments were posted correctly, and all adjustments are correct.
Review next day for outstanding balances for scheduled appointments.
Handle any patient concerns in a calm and professional manner.
Create and send statements to those patients with an outstanding balance.
Attend to any appeals that need to be made to insurance companies.
Run weekly and monthly aging reports
About You:
Minimum 2-3 years of administration experience with a focus on financial coordinating
Proficient in insurance payment processing
Experience in managing accounts receivable
Strong verbal and written communication skills required to communicate with insurance companies and patients
Strong attention to detail and accuracy to ensure all claims are properly sent, processed and resubmitted if necessary
Strong organizational skills to manage multiple tasks and prioritize workload effectively
Ability to adapt to changing priorities
Clinical background and experience in dental is considered an asset
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.