Project Leader, Clinical Operations - Eagle Ridge Hospital (Erh)

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We are currently looking to fill a Full Time opportunity for a Project Leader, Clinical Operations at Eagle Ridge Hospital located in Port Moody, BC.

Eagle Ridge Hospital is a 168 bed hospital in Port Moody, British Columbia, serving the communities of Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra. The hospital offers medical, surgical, and cardiac programs, as well as 24/7 emergency services with over 53,000 visits annually.

The Tri-Cities is an informal grouping of three lively suburban communities of Coquitlam, Port Coquitlam, and Port Moody and two semi-rural residential areas of Belcarra and Anmore that have grown together, and are each unique from the other. These stunning communities offer urban living in a picturesque natural setting - the ideal location for the avid city-goer and outdoor enthusiast. The centrally located area of the Tri-Cities offers the perfect hybrid for all lifestyles. Learn more about the Tri-Cities here: Live Here | Tri-Cities

Come work with us!

Joining the Fraser Health team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Project Planning Leader leads, plans, coordinates and implements assigned projects related to the preparation and movement of a specialized clinical program area(s); works with clinical and facilities planning teams, including other project leaders and stakeholders, to develop transition, integration and implementation strategies that will achieve optimal outcomes.

1. Provides coordination and project management within a change management and clinical service context and functions as a strategic resource for the management team to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits; coordinates and aligns program and service delivery activities among the assigned clinical areas to avoid duplication.
2. Coordinates the functional programming and design phase of project development by assessing and identifying clinical and user needs in consultation with the program managers and clinical experts; coordinates the review of clinical needs, products and systems ensuring that there are detailed specifications of products/systems/structure; supports clinical decision making and problem resolution to assist in the design and transformation of existing programs.
3. Leads, plans, develops, implements and/or evaluates new or redesigned clinical services/programs to support care improvement priorities while ensuring alignment with operational requirements and provincial mandates; incorporates current evidence-based clinical practice with change and/or project management methodologies in the new or redesign of existing clinical programs to transform service delivery, culture and system structure.
4. Establishes project charter, plan and objectives to outline operational improvement timelines and deliverables; executes project methodologies to ensure completion and coordination of assigned initiatives; facilitates consensus with stakeholders as required and manages project resources including preparing and monitoring project budgets and expenditures; identifies, negotiates and/or resolves issues encountered to ensure the new or redesigned clinical programs are ready for implementation.
5. Develops and/or recommends tools and mechanisms to measure, monitor and evaluate the progress and identify the outcomes of the clinical initiatives to improve care, service delivery and utilization; provides support to those with operational accountability in the design and/or redesign of processes, systems and tools to collect information to aid in decision making, planning and continuous improvement; monitors outcomes and produces regular reports on the status of various clinical initiatives for review and follow up.
6. Provides leadership to assigned project teams by identifying, establishing and managing the appropriate team structure, complement and membership required for assigned initiative such as project sponsorship, champion, steering committee and implementation team utilizing current FH staff and external resources; manages project deadlines and tasks and provides support to clinical leadership by identifying opportunities for improvement in organizational effectiveness.
7. Promotes the transfer of knowledge derived from organizational and provincial collaborations into clinical improvement activities and supports the spread of improvement efforts.
8. Links and networks with other health authorities, the Ministry of Health and professional associations to keep abreast of relevant changes and innovations.

Bachelor's degree in Nursing, Allied Health Science and/or other relevant clinical discipline. Seven (7) years' recent related clinical experience in a health care environment relevant to the designated initiative including five (5) years' experience responsible for managing and leading program development and/or quality improvement initiatives/projects and two (2) years' experience in a supervisory role in a large complex organization, or an equivalent combination of education, training and experience. Preferred candidates have recent experience in a clinical operation leadership role within a clinical area or program.

Valid BC Driver's License and access to a personal vehicle for business-related purposes.

COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Working knowledge of change and project management principles, methods and tools coupled with a strong understanding of the healthcare system.
• Knowledge of other health care disciplines and their role within the health care continuum.
• Ability to motivate and persuade leaders, physicians and staff at all levels to embrace and take action on change management initiatives.
• Demonstrated critical thinking and analytical skills including statistical analysis and evaluation methodology.
• Demonstrated leadership and project management skills.
• Ability to organize workload and priorities to ensure deadlines are met.
• Ability to develop and nurture an environment where quality improvement principles are embraced and utilized on a continuous basis.
• Demonstrated understanding and commitment to client focused care.
• Ability to operate related equipment included applicable software applications.
• Physical ability to perform the duties of the position.