Patient Coordinator (dental) - Full time, perm!
About us:
Our Dental Centre has been serving Coquitlam and the surrounding communities for over 10 years. Providing a wide range of services ranging from general dentistry to cosmetic dentistry, dental implants, orthodontics, gum recession, and much more.
Our top priority is patient care and our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Schedule:
Monday to Friday: 8:45 am - 5:15 pm
Benefits of Joining Our Team:
Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
The wage range is from $28.00 to $32.00 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.
Responsibilities:
Greet and assist patients as they arrive; ensure a lasting positive impression for them
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Effectively manage recall system and accurately maintain patient database
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
Minimum 1 year of administration experience
Clinical background and experience with dental software programs considered an asset
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.