Healthcare Security Professional – Vancouver Coastal Health (Pemberton)

Job summary

Control facility access, conduct patrols, monitor surveillance systems, and respond to security incidents and emergencies. Document observations and incidents, de-escalate conflicts, and coordinate security responses with healthcare teams and external emergency stakeholders.

Job details

Securicare is seeking Healthcare Security Professionals to support our healthcare security operations in Pemberton, BC within the Vancouver Coastal Health (VCH) portfolio. This role is based across multiple healthcare sites within Metro Vancouver. In this position, you will play a critical role in maintaining a safe and secure environment for patients, staff, and visitors. You will be responsible for access control, proactive patrols, incident response, and working closely with healthcare teams in a fast-paced clinical setting. The ideal candidate brings strong situational awareness, professionalism, and the ability to respond effectively in high-pressure situations. Pay Rate: $24.5/hr Location: Pemberton Health Care Centre Duties & Responsibilities Monitor entry points and control access to the healthcare facility, verifying credentials and authorizing entry for authorized personnel. Conduct regular patrols of the facility, including interior and exterior areas, to deter unauthorized access and identify potential security threats. Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards. Follow established protocols for emergency situations, such as lockdown procedures or evacuation drills, to ensure the safety of patients and staff. Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment. Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence. Monitor security cameras, alarm systems, and other surveillance equipment to detect suspicious activity and potential security breaches. Document all security-related incidents and observations accurately, completing incident reports and notifying appropriate personnel as necessary. Collaborate with other healthcare staff, including nurses, physicians, and administrative personnel, to address security concerns and coordinate responses to emergencies. Communicate effectively with external stakeholders, such as law enforcement agencies and emergency responders, to facilitate a coordinated approach to security incidents. Requirements Valid BC Security Guard License Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals in a healthcare setting 1+ year of experience in security, preferably in a hospital or healthcare environment Excellent observational and problem-solving skills with the ability to remain composed under pressure Basic computer skills for report writing and incident documentation Ability to complete detailed reports, multi-task, and perform effectively in a fast-paced environment Flexibility to work various shifts, including weekends and holidays Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset What's In It For You Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate. Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed. Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow. Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe. At Securicare, We Live By Our R.E.A.C.H. Values Respect Empathy Accountability Courtesy Honesty At Securicare, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just a job, it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment. Ready to join the team? Apply today! Salary: $24.50 per hour

What you’ll do

Control facility access, conduct patrols, monitor surveillance systems, and respond to security incidents and emergencies. Document observations and incidents, de-escalate conflicts, and coordinate security responses with healthcare teams and external emergency stakeholders.

Requirements

Applicants must hold a valid BC Security Guard License and have at least one year of security experience, preferably in a hospital or healthcare setting. Strong communication, observation, problem-solving, report-writing, and multitasking abilities are required; post-secondary education in a related field is an asset.

Benefits

• Company Events
• Collaborative Culture
• Training and Growth Opportunities
• Mentorship

Listed skills

• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Access Control
• Security Patrols
• Incident Response
• De-escalation
• Situational Awareness
• Conflict Resolution
• Emergency Procedures
• Surveillance Monitoring
• Incident Documentation
• Report Writing
• Communication
• Problem-Solving
• Multitasking
• Healthcare Security
• Interpersonal Skills

Job areas

• Security & Safety
• Healthcare

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