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Office Manager

Richmond, British Columbia, Canada
Mid Level
Full-Time

About the role

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Office Manager is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work environment. This role serves as a central point of coordination for administrative processes, facilities management, workplace services, employee support, and special projects. The Office Manager partners across departments to improve operational efficiency, enhance the employee and visitor experience, and support organizational objectives. Primary Responsibilities: Office Operations & Administration Manage daily office operations, administrative functions, and general workplace requests from intake through resolution Establish and maintain office policies, procedures, and best practices Coordinate office logistics, workspace planning, meeting room reservations, access needs, and facility support Ensure office environments are organized, safe, professional, and operationally efficient Maintain office records, supplies, equipment inventories, badge and print access processes, and Business Segment Liaison activities as needed Support office safety and front-office processes, including reception voicemail review, first aid support, and related workplace procedures Employee & Leadership Support Coordinate onboarding and offboarding activities, including completion of required onboarding and QMS-related training documentation Serve as a point of contact for workplace questions, resources, administrative support, and cross-functional team needs Support leadership meetings, team events, offsites, and employee engagement activities Provide executive administrative support as assigned, including calendar management, meeting coordination, travel arrangements, and hotel bookings Provide administrative and operational support to assigned business teams, including order production or regional business support activities Financial & Budget Administration Code invoices, purchase orders, expense reports, vendor payments, and related transactions in applicable systems Identify opportunities for cost savings and operational efficiencies Manage catering coordination, vendor relationships, and invoice submission for office and meeting needs Meetings & Events Plan and coordinate meetings, workshops, town halls, and special events Manage conference room reservations, catering, technology setup, meeting materials, and day-of logistics Prepare meeting agendas, materials, presentations, and communications Ensure seamless execution of both in-person and virtual events Continuous Improvement Identify and implement process improvements to enhance efficiency and employee experience Support organizational initiatives and special projects as assigned Promote a culture of service excellence, accountability, and collaboration You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 2+ years of office management, operations, administration, or related experience Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams) Experience managing multiple priorities in a fast-paced environment Preferred Qualifications: Experience supporting senior leaders or executive teams Budget management and vendor management experience Project management or process improvement experience Experience leading workplace initiatives, events, or employee engagement programs Demonstrated problem-solving and decision-making skills Organizational, planning, and project coordination skills Excellent verbal and written communication abilities Canada Residents Only: The salary range for Canada residents is $42,600 to $88,600 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

About UnitedHealth Group

Hospitals and Health Care
10,000+
Founded in 1980

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.

We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.

Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.

We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.

At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.

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More about UnitedHealth Group can be found at unitedhealthgroup.com/

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