Job Description About the Role: The Book Off team will be a regularly scheduled group of PSW who will be deployed to cover patients left without a care provider due to Book Off’s and illnesses. The role will not provide regular scheduled vacation coverage. Employees will be required to drive in the Hamilton - Niagara - Haldimand - Brant area. Process: Book Off employees will not be assigned a regular patient caseload schedule. Book Off employees will receive their schedule as soon as the Book Off coordinator is aware of a book off. This could be as early as the evening before or the day of in the morning (by 7am, earlier if possible). The process will be they simply inherit the schedule of the employee that booked Off. Any assigned/trained/delegated tasks may need to be assigned to an already trained employee. If PSW's complete the book offs prior to end of shift they will be assigned additional work. What's in it for you: Direct care rate only Mileage reimbursement at current PSS rate Will work a full shift Minimum Requirements: Must have a car and be okay with travelling all over Niagara and rural areas Must be PSW certified (and have experience) Must be able to work available schedule Cannot have any limitations in terms of clients they can see Must have good communication skills and the ability to stand up for themselves Time Type Full time Compensation Details $21.52 - $24.29 As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974. When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request. ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before. Our Mission To provide people with the care they need, wherever they call home. Our Vision Everyone in Canada has access to the care and support they need to live their best lives. Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together. We are relentless in our efforts to improve. We respect the resources entrusted to us.