Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• HOOPP Pension Plan (Defined Benefits Pension)
• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Career Planning Program
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Consultant provides advanced healthcare knowledge and technological expertise to inform CIHI’s workstream on accelerating the use of AI/ Computer-Assisted Clinical Coding (CAC) as part of the Hospital Data Transformation initiative. This role ensures recommendations and decisions related to CAC are informed by the latest industry standards, best practices, and emerging trends. The Program Consultant facilitates trust and confidence among all partners and stakeholder by anticipating challenges, identifying innovative opportunities, and delivering tailored guidance that supports organizational goals and stakeholder needs.

What you'll do

1. Provide strategic advice and expertise on hospital digital health advancements to support the creation of products and services that are part of CIHI’s hospital data transformation initiative.

2. Bring knowledge of and experience with AI/ Computer Assisted Coding tools and Hospital Information Systems to inform the development evaluation frameworks and adoption guidelines while addressing potential challenges and mitigation strategies.

3. Stay current with industry trends and best practices in digital health advancements and innovation to inform strategic advice

4. Drive stakeholder engagement and client support: liaise with jurisdictions, data providers, clinicians, academics, vendors and other stakeholders; lead consultations, working groups and advisory committees and promote adoption of products/services.

5. Advance data standards and interoperability: lead or contribute to content/EMR/standards activities, vendor engagement, pilots and implementation planning.

6. Draft proposals and briefing notes and make recommendations aligned with leading research and industry best practices.

7. Manage project and product lifecycles: prepare project plans, set milestones, track resources, identify and mitigate risks, coordinate cross functional teams and external partners, and report progress to stakeholders.

8. Contribute to business planning and evaluation activities: operational planning, corporate reporting and assessing product impact.

9. Apply and champion responsible data governance and privacy practices, including respect for Indigenous data sovereignty and culturally safe engagement when relevant.

10. Provide leadership and guidance to junior staff, and contribute to team learning and methodological development.

11. Represent CIHI externally: present at conferences, participate on committees and working groups, and support promotion of CIHI products and services.

What you'll bring to the table

• Undergraduate degree in Health Information Management or a relevant field with a current CHIM certification.
• Minimum 5 years relevant experience in health information standards and the application of classification and terminology standards.
• Thorough knowledge and experience in the development and implementation of electronic health records and assisted coding tools.
• Thorough knowledge and experience working with external stakeholders such as provincial ministries of health, health authorities and service delivery organizations in understanding and responding to their needs.
• Experience managing projects and coordinating work in a matrix environment.
• Experience working with large administrative or survey datasets is considered an asset, including knowledge of the strengths/limitations of common data holdings.
• Strong problem-solving skills and proven record of success in hospital digital health implementations, transformational change management, and team coordination.
• Strong written and verbal communication skills, including relationship building and collaboration with stakeholders.
• Demonstrated ability to manage multiple priorities and deliver high-quality work within timelines.
• Ability to work independently and collaboratively in cross-functional and multidisciplinary teams.
• Demonstrated commitment to continuous learning and innovation.

Closing Statement

To find out more about this role and other exciting opportunities visit our website at www.cihi.ca and check out our 'Careers' section.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

Employment Equity

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Additional Requirements

• Primary locations: Toronto or Ottawa.
• Occasional travel may be required.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset.