Make a Real Impact in Healthcare + Grow with Us

Classic LifeCare is a trusted, family-run home care agency in Vancouver dedicated to delivering compassionate, high-quality care. We are looking for a motivated and people-focused Care Support Coordinator (CSC) to join our team and support the growth of our private home care services.

This is an ideal role for someone who thrives in a fast-paced healthcare environment, enjoys building client relationships, and is excited to contribute to business growth and community outreach.

Key Responsibilities

Grow our private home care client base through community outreach, networking, and relationship building

Meet with clients and families to assess needs and recommend care solutions

Coordinate and manage home care scheduling to ensure seamless service delivery

Act as the main point of contact for clients, supporting them through changes, conflicts, and ongoing care needs

Develop and maintain client care plans aligned with expectations

Handle client inquiries, concerns, and service adjustments professionally and efficiently

Collaborate with internal teams including nursing, scheduling, and leadership

Support marketing initiatives by contributing client success stories and testimonials

Participate in on-call rotation for urgent care coordination needs

What We’re Looking For

Strong passion for client care, relationship building, and community engagement

Comfortable with in-person meetings, networking, and travel throughout Vancouver

Proven ability to manage multiple priorities in a healthcare or service environment

Dedicated, proactive, and solutions-focused—especially when managing client challenges

Interest in contributing to the growth of a private healthcare business

Qualifications

Experience in healthcare, home care, or medical office settings preferred (MOA, Unit Clerk, HCA, Nurse, etc.)

Knowledge of home care services or private healthcare is an asset

Strong communication skills (verbal and written English)

Excellent organizational, scheduling, and time-management skills

Experience with AlayaCare, scheduling systems, or Microsoft 365 is an asset

Valid driver’s license and reliable vehicle (required)

Clear Criminal Record Check with vulnerable sector clearance

Why Join Classic LifeCare?

Work with a well-established, family-run home care provider

Make a meaningful difference in clients’ lives every day

Be part of a growing healthcare team with opportunities to contribute and advance

Dynamic role combining healthcare, client experience, and business growth

Pay rate: $24 to $26 per hour

Apply Today

If you're passionate about home care, client relationships, and healthcare coordination, we’d love to hear from you.