Hours: Ability to work a flexible schedule including evenings, weekends, and participation in an on-call rotation. Rate of Pay: $30.45- $36.29 (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions.) Reason For Posting: The posting is for a new position. Who We Are At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca. This opportunity is with our Seniors' Support Services Program. How You Will Make an Impact Reporting to the Clinical Nurse Manager, the Program Supervisor enhances the dignity and quality of life of clients, caregivers, and staff through the delivery of person-centered services and supports. The Program Supervisor is responsible for the day-to-day operations of the assigned portfolio, including the scheduling of services, onboarding of new clients, supervision and mentoring of staff, monitoring quality outcomes, conducting clinical audits, coordinating care with community partners, and supporting positive client experiences. We embrace a person-centered model of care and recognize the importance of providing culturally sensitive, evidence-informed services that promote dignity, independence, choice, and self-direction. At Good Shepherd, we recognize the inherent value of people living with addiction and their right to quality care and services. We are committed to integrating Harm Reduction practices into our programs to reduce barriers to service and better support some of our community's most marginalized members. What You'll Bring to Our Team Demonstrated commitment to the mission and values of Good Shepherd. Minimum of five (5) years of leadership and supervisory experience, including scheduling, attendance management, performance management, and resource management. Minimum of five (5) years of experience working with individuals with chronic health conditions, physical, mental health, and cognitive care needs. Diploma or degree from an accredited institution in health care, social services, nursing, or a related field combined with relevant experience. Nursing background is preferred. Experience working in community care, home care, seniors' services, or other healthcare settings. Strong clinical leadership skills and knowledge of leading practices. Proven ability to work effectively as part of an interdisciplinary team. Excellent verbal and written communication, interpersonal, organizational, and computer skills. Strong leadership, mentoring, problem-solving, and time management skills. Current CPR certification is required. Applicants must have a valid driver's license and access to a vehicle Demonstrated commitment to professional development and continuing education. Ability to work a flexible schedule including evenings, weekends, and on-call responsibilities. Knowledge of harm reduction approaches to care. Commitment to anti-racist and anti-oppressive practices and the mission and values of Good Shepherd. Fluency in a language in addition to English is an asset. Excellent attendance record required. Observe all health and safety rules and work in compliance with the Occupational Health and Safety Act and its regulations. What We Offer Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP) POSITIVE and ENCOURAGING atmosphere Make a difference and provide HOPE Extended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework and we are committed to integrating Harm Reduction practices. Will require a vulnerable sector police check. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.