Medical Office Assistant (MOA)

Location: Chilliwack Job Type: Full-Time Start Date: As soon as possible

Schedule

• Monday ? Thursday: 8:30 AM ? 4:30 PM
• Friday: 8:00 AM ? 2:00 PM

An established family physician clinic in Chilliwack is seeking a professional, experienced, and detail-oriented Medical Office Assistant (MOA) to join our team. The successful candidate will work alongside six physicians and allied health professionals in a fast-paced and collaborative healthcare environment. This position offers opportunities for advancement.

Key Responsibilities

• Greet and register patients while accurately collecting demographic and health information
• Schedule appointments and manage patient bookings efficiently
• Maintain and update electronic medical records (EMRs)
• Provide administrative and clinical support to physicians and healthcare providers as needed
• Respond to patient inquiries by phone, email, and in person with exceptional customer service
• Coordinate referrals to specialists and diagnostic services accurately and efficiently
• Assist with EMR, computer, and technical management
• Help manage clinic inventory and supplies to support smooth daily operations
• Collaborate with the healthcare team to optimize workflow and patient experience
• Maintain strict confidentiality and security of patient information
• Perform additional administrative duties as assigned by clinic management

Qualifications & Skills

• Completion of a recognized MOA program or equivalent professional experience
• Proficiency with electronic medical records (EMR) systems; experience with Oscar EMR is considered an asset
• Strong verbal and written communication skills
• Excellent organizational, multitasking, and problem-solving abilities
• Ability to work efficiently in a fast-paced healthcare setting while maintaining professionalism and accuracy
• High level of discretion and commitment to patient confidentiality
• Demonstrated professionalism, reliability, and patient-focused attitude
• Flexibility to adapt to evolving clinic needs and responsibilities
• Website management experience an asset.
• Understanding of medical terminology and privacy regulations (PHIPA/FIPPA)

Compensation & Benefits

• Wage: $24/hour (Adjustments made based on experience)
• Schedule: Monday to Friday
• Extended health benefits available after 3 months

How to Apply

If you are interested in joining our team, please submit your resume and a brief cover letter outlining your interest in the position and how your experience aligns with the role.

Applications can be emailed to: pcn@chilliwackdivision.ca

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: From $24.00 per hour

Benefits:

• Extended health care
• On-site parking

Work Location: In person