Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Animal health. Criminal justice/safety studies. Public administration. Veterinary/animal health technology/technician and veterinary assistant. or equivalent experience. Work setting: Office. Animal shelter. Tasks: Handle, restrain and care for animals undergoing treatment and surgery. Prepare and administer medications and vaccines under direction of veterinarian. Administer treatments as prescribed by veterinarian. May perform a variety of office management and clerical duties. Organise day-to-day business operations. Dispatch personnel as required by emergency situations. Deal with public. Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation. Manage staff and assign duties. Initiate and maintain confidential medical files and records. Handling animals. Monitoring animal health. Supervision: Dispatchers and radio operators. Technical experience: Animal care and field studies work. Area of specialization: Exotic animals. Small animals. Emergency care. Animal training. Animal husbandry. Security and safety: Basic security clearance. Driver's validity licence check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Repetitive tasks. Work under pressure. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Team player. Versatility. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Weekend. Health benefits: Dental plan. Health care plan. Vision care benefits.