Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard Operator, Registration/Health Records Clerk to support the Health Records/Admitting department.

In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, this position operates the switchboard, public address and paging systems accepting and directing calls from a variety of customers according to established policies, standards and procedures; receives and directs patients and visitors; registers patients; responds to and monitors hospital alarms and emergency codes; and performs a variety of clerical duties related to receiving and registering of patients, identifying bed booking options, and cashier functions.

• Min typing speed of 45 wpm required (testing will be conducted)
• Medical terminology training is required (testing will be conducted)
• Candidate must be prepared to complete a skills assessment as part of the hiring process.
• Resume must be provided/attached with application

Qualifications

• Grade 12 education, two year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:

• Ability to keyboard at 45 w.p.m.

• Knowledge of medical terminology

• Ability to communicate effectively, both verbally and in writing.

• Ability to deal with others effectively.

• Ability to physically carry out the duties of the position.

• Ability to organize work.

• Ability to operate related equipment.

Where you will be working:
Facility:
Additional details about this facility’s programs and care environment can be found through Dawson Creek and District Hospital
**Construction is underway on the new Dawson Creek & District Hospital, anticipated to open in Spring 2027. This state-of-the-art facility will be over 50% bigger than the current hospital and will feature 70 beds, modern patient care spaces, and expanded and enhanced services to meet the growing needs of the community. Designed with innovation and comfort in mind, the new hospital represents a transformative step forward in health care for the region. Join us now and be part of this exciting transition to the new facility! To learn more, visit Let's Talk DCDH.

Community:
Information about living, working, and thriving in the area is available through Dawson Creek

More about Northern Health
Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!
Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:

• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.

• Four weeks of vacation after one year of continuous service.

• Financial support for moving expenses for eligible positions.

• Employee referral program with attractive incentives.

• Employer-paid training and leadership development opportunities.

• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.

• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.

Important Application Information
Please ensure you upload the following documents as part of your application:

• Registration number (if you belong to a regulated profession).

• Supporting documents for education and qualifications, such as:

• Program certificates or diplomas.

• High school, college, or university transcripts.

• Cover letter and resume (recommended).

International Applicants
Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants

Comments

Competition #:

05747947

Employee Type:

CASUAL

Bargaining Unit:

HEU

Facility:

DAWSON CREEK & DIST HOSPI

Location:

Dawson Creek, BC

Department:

NER PATIENT REGISTRATION

Reports To:

MANAGER, HEALTH RECORDS/ADMITTING

Hourly Wage:

$29.24

Close Date:

MAY 29, 2026

• All postings with a closing date specified close at 11:59 pm PT