The Clinical Intake Coordinator will work collaboratively with the HNHB Community based Specialized Geriatric Services which includes, Geriatric Medicine and Geriatric Psychiatry/Mental Health in addition to the Community Behavioural Supports Ontario (BSO) Teams. The Clinical Intake Coordinator will: Assess appropriateness of referral for service, including the redirection of referrals to appropriate alternate services; Coordinate case conferences with relevant community services and resources in determination of most appropriate referral and assignment to SGS; Work in collaboration with the team and service providers to ensure seamless access to services.

• Undergraduate degree in the field of health care is required; • Member in good standing of a regulatory college; • Additional experience, training, and/or education in the field of geriatrics/geriatric psychiatry is required; • A minimum of three years of clinical experience working with older adults required; • Strong clinical assessment and reasoning skills is required; • Critical thinking skills and a creative problem-solving approach is required; • Demonstrated knowledge of the HNHB LHIN system of care and services for seniors and ability to navigate health and social care systems is required; • Exhibits an ability to provide an exceptional person centred service approach with the public; • Proven advanced organizational skills and an ability to work with minimal supervision; • Demonstrated ability to work in a highly collaborative team approach; • An ability to advocate for the unique needs of individual seniors within a patient centered philosophy; • Strong communication and conflict management skills; • A working knowledge of PIECES framework is an asset; • Working knowledge of computers (Microsoft Office, Meditech, Clinical Connect, CHRIS, etc.) data entry, computer trouble-shooting; • Knowledge of the following would be an asset: Health Care Consent Act, Substitute Decision makers Act, Mental Health Act, Personal Health Information and Privacy Act.