Stay At Home Nursing Inc. is seeking a compassionate, detail-oriented Care Designer to lead the planning and coordination of personalized home care services for clients across our service region. As a key clinical team member, the Care Designer plays a critical role in conducting in-depth assessments, developing individualized care plans, and ensuring that care delivery aligns with client needs, preferences, and health goals. This role bridges clinical expertise with client advocacy to ensure quality outcomes and satisfaction.

Key Responsibilities:

Client Care and Care Design

• Conduct in-home assessments and build individualized care plans for each client, reviewing and updating every 8–12 weeks
• Design care that reflects not just clinical need but the full picture of who each client is — their preferences, their routines, their goals
• Conduct supervisory visits to assess care delivery quality, field staff–client compatibility, and to maintain trusted relationships with clients and families
• Act as the primary point of contact for clients and families on care questions, concerns, and planning — building the kind of trust that drives continuity and referrals

Field Staff Leadership

• Lead, mentor, and develop the PSW and nursing field staff within your care portfolio
• Support onboarding integration for new field hires — making sure they are prepared for their specific clients, not just paperwork-compliant
• Provide coaching, performance guidance, and, where necessary, formal disciplinary support in line with company policy
• Deliver or coordinate monthly education for your field team — keeping clinical skills current and care standards high

Scheduling and Operations

• Collaborate with the Scheduling Specialist to ensure your client portfolio has consistent, quality coverage
• Anticipate staffing needs and flag emerging gaps before they become crises
• Contribute scheduling intelligence — client preferences, caregiver–client fit, acuity signals — so that scheduling decisions are grounded in care reality, not just availability

Compliance and Documentation

• Maintain accurate, timely care plan documentation in AlayaCare
• Ensure your care portfolio meets all provincial and national regulatory requirements
• Handle confidential client and employee information with discipline and discretion

Qualifications:

Required

Strong Asset

RN or RPN with active CNO registration

Experience in homecare or community nursing

Bachelor’s Degree or Nursing Diploma

Previous supervisory or team lead experience

1–2 years clinical experience

Familiarity with AlayaCare or similar platforms

Valid Ontario driver’s licence and reliable transportation

Experience with care planning documentation

Strong interpersonal and communication skills

Bilingual (English / French)

Stay At Home Nursing Inc. is committed to fostering a diverse and inclusive work environment. We encourage applications from all qualified candidates, including Indigenous persons, persons with disabilities, members of visible minorities, and others who may contribute to the diversity of our team.