Job Description:

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Performance Monitoring, the Decision Support Consultant supports the monitoring, reporting, and improvement of organizational performance. The Consultant will collaborate with Island Health Directors to develop and report program area performance measures, and provide expertise and analysis of program area information to support data-driven decisions. The Consultant serves a wide range of customers (internal, external and researchers) to access information from Island Health data holdings supporting the formulation of questions, providing appropriate analyses and information, and assisting with interpretation of results.

The Decision Support Consultant support organizational decision making and organizational performance improvement through consultation, data analysis, information interpretation, report preparation and presentations. Core responsibilities include:

QUALIFICATIONS:

Education, Training And Experience

Masters degree in a relevant discipline such as business, social science or health related field. Five years of related experience with qualitative and quantitative analysis in a health service environment. Excellent knowledge of issues relevant to the health system, in the areas of service delivery, structure and processes, and administration. Knowledge of performance management, program evaluation and continuous quality improvement theory and practice. Knowledge of information management structure and tools and their application.

Skills And Abilities

• Ability to provide leadership and cultivate commitment in the development of performance monitoring and improvement processes and structures

• Ability to build relationships with and consensus among a variety of individuals

• Ability to analyze/interpret data, manipulate/extract data and use basic statistical concepts

• Demonstrated knowledge of quality improvement concepts and practices

• Ability to work independently, organize workload and priorities, and work effectively as part of a team

• Highly developed project management skills

• Strong verbal, written and presentation skills

• Demonstrated knowledge of and experience with computer software and tools for analysis and presentation, including word-processing, spreadsheets, visualization and databases such as Excel, Tableau, SQL, R and Cognos Analysis Studio

• Physical ability to carry out the duties of the position.

Job Requirements:
https://jd.viha.ca/JD2332.pdf