Ref# 26EXP005

Expression of Interest (EOI)

Trainers & Super Users

MEDITECH Expanse

Bridge Northwest is inviting enthusiastic and motivated staff to join the MEDITECH Expanse Training Team as Local

Trainers and Super Users. This is a unique opportunity to be part of a region‑wide digital transformation supporting

colleagues, strengthening patient safety, and building skills that extend far beyond go‑live

Individuals selected for these roles will play a critical part in preparing staff for success by delivering training,

providing at‑the‑elbow support during go‑live, and assisting through stabilization.

Joining the Training Team is more than a temporary assignment; it's a chance to grow, lead, and make a lasting

impact.

You will:

* Be part of a region‑wide digital transformation in healthcare.

* Build advanced MEDITECH Expanse knowledge.

* Develop leadership, coaching, and facilitation skills.

* Support colleagues and improve patient safety.

* Gain recognition as a local expert and change champion.

* Collaborate with teams across Bridge Northwest organizations.

Roles and Responsibilities

Local Trainer

Local trainers are responsible for delivering standardized end user training and ensuring learners are confident using

MEDITECH Expanse.

Trainers will be responsible for:

* Successfully complete all required online learning modules.

* Attend Train‑the‑Trainer sessions to develop knowledge related to the training plan, curriculum, and instructional

methods.

* Facilitate End User training sessions in classroom settings and/or provide one‑to‑one instruction and support.

* Maintain accurate attendance records for all training sessions facilitated.

* Monitor learner engagement, participation, and comprehension throughout training sessions.

* Identify and escalate concerns, issues, or questions through established processes.

Superuser

Super Users support learners during training and go‑live by providing hands‑on, in‑the‑moment assistance and are

experts in their departmental workflows.

Super Users will be responsible for:

* Successfully completing all required MEDITECH Expanse learning modules.

* Attending End User training sessions.

* Serving as roamers during classroom sessions, circulating throughout the room to assist participants.

* Assisting participants who:

* Experience technical issues.

* Become *lost* navigating the system.

* Fall behind during hands‑on activities.

* Create barriers to learning for others.

* Supporting trainers by answering questions that arise during sessions.

Who Should Apply

Bridge Northwest is looking for individuals who:

* Communicate clearly and confidently.

* Enjoy learning new systems and helping others.

* Are positive, adaptable, and open to change.

* Are respected and trusted by their peers.

* Are motivated to step into a visible support role.

If you are passionate about collaboration, growth, and stepping up to new challenges, we encourage you to apply.

Selection Criteria

Trainer Criteria

Experience teaching, coaching, or supporting peers

Confident communicator

Comfortable learning technology

Available during training delivery

Super User Criteria

Strong understanding of day‑to‑day workflows

Patient, calm, and supportive

Trusted resource within their team

Available during parts of training, go‑live and stabilization

Time Commitment and Expectations

Staff selected as Local Trainers or Super Users will be expected to commit time and active participation throughout

several key phases of the implementation of MEDITECH Expanse.

Selected participants will:

* Complete required system training from November‑ December 2026.

* Participate in system testing and training content validation activities prior to end‑user training to ensure workflows

function effectively within their areas.

* Support the End User training period from January to March 2027, including active involvement during classroom

sessions and hands‑on learning activities.

* Be available to provide enhanced support during the go‑live period.

* Participate in At‑the‑elbow support for staff during go‑live and the post implementation stabilization period from April

Due to the critical importance of these roles, participants should anticipate active involvement, up to full time work,

during training preparation, go‑live, and early stabilization.

Managers will be engaged to help support scheduling and operational coverage as needed, where possible.

Fun Facts About Being on the Training Team

* You'll learn MEDITECH months before go‑live.

* You'll become the person people thank when things finally *click*.

* Trainers and Super Users are among the most requested resources during go‑live.

How to Apply

* Discuss your interest with your manager.

* Confirm you are availability during Fall 2026 ‑ Spring 2027.

* Submit the Microsoft Forms Expression of Interest form by clicking on the link below.