

Dental Administrator - Elmwood Dental Clinic
Top Benefits
About the role
Get to Know Us: Elmwood Dental is a well-established local practice in the heart of Liverpool, NS, known for being proudly led by Dr. Raddall and family. For generations, our clinic has served the community with a strong focus on comfort, trust, and clinical excellence. We provide a full range of general dental services in a warm, welcoming environment, earning a reputation for outstanding experiences and patient centered care. Liverpool, Nova Scotia is a charming coastal town, rich in heritage and scenic views. Elmwood Dental id is conveniently located in the walkable Main Street which hosts boutique shops, artisan galleries, cafés, restaurants and waterfront views. Outdoor enthusiasts will appreciate Liverpool’s proximity to stunning parks and white sand beaches such as Kejimkujik National Park and Carter’s Beach. Schedule: Full time Monday to Friday 8:00 AM - 4:00 PM What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth Your Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner About You: Minimum 1 year of Dental Administration experience is required Experience with dental software programs is required Clinical background is considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis. Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.