We?re a busy ophthalmology practice in downtown Victoria looking for a reliable, organized, and professional individual to join our close-knit team. As our MOA, you will be the first point of contact for our patients (in person and by phone) and will keep day-to-day clinic operations running smoothly. You will work closely with the clinic staff to support patient care.

SCHEDULE

• Monday to Friday, ~35hrs/week
• Flexibility appreciated on days when the clinic runs late or is on call
• Optional weekend shifts (when we are on call) available for those who want them

RESPONSIBILITIES:

• Manage reception, including greeting patients, answering phones, triaging messages and incoming faxes
• Schedule and follow up on appointments and diagnostic tests
• Process referrals and communicate with other medical offices
• Maintain accurate EMR (i.e. input patient demographics, etc.)
• Work alongside our ophthalmic technicians to support patient care, including assisting with prescription refill requests and other clinical administrative tasks

QUALIFICATIONS:

• Proficiency with EMR required (preferably Accuro)
• Previous medical office experience
• Familiarity with ophthalmology or specialist clinic workflows is an asset
• Strong communicator who is organized, detail-oriented, and calm under pressure
• Professional, empathetic, and patient-focused manner
• Ability to multitask in a fast-paced environment
• Comfortable handling sensitive and confidential information
• Reliable, punctual, and a true team player
• MOA certification would be an asset but not required

Please email cover letter, resume, and include wage expectations.

We thank all applicants but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Benefits:

• Extended health care
• Paid time off

Work Location: In person