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About the role

This role is open to candidates in US, Europe, Canada and LATAM**

About The Role

We are building a healthcare-focused AI platform that automates patient engagement through conversational workflows (SMS and voice). At the core is an LLM-powered chatbot that operates as a multi-phase system combining structured data extraction, reasoning, message generation, and system-triggered actions.

We are looking for an AI Engineer to build and scale these conversational agents in production.

Tech Stack

Backend priorities

Strong experience needed in: Node.js, Express, TypeScript, PostgreSQL, Redis Familiarity with these is ideal: Prisma (or other ORM experience), tRPC, HIPAA compliance

Frontend priorities

Strong experience needed in: React, TypeScript, Redux OR Zustand OR other state management libraries Familiarity with these is ideal: Tailwind, AWS Cognito

DevOps priorities

Strong experience needed in: AWS, Terraform Familiarity with these is ideal: Azure, HIPAA-compliant environments

Chatbot Architecture Context

4-phase workflow: analysis, decisioning, message composition, system execution Redis and BullMQ for async job orchestration Vitest used for testing and evals Handlebars used for prompt and message templating Telemetry used to continuously improve system performance

What You’ll Do

Build and improve LLM-driven conversational agents Design prompt strategies and decision logic Integrate AI with backend systems, queues, and APIs Handle complex edge cases across conversation flows Optimize performance, reliability, and cost of AI systems Use telemetry and testing feedback to improve outputs

What We’re Looking For

Mid to senior level, senior preferred Strong backend engineering experience Ability to work independently and take ownership Strong English communication skills (written and verbal), required

Engagement Details

Type: Full-time (40 hours/week) Duration: Long-term 6 month contract (initial) Location: Remote Collaboration: Must overlap at least 5 hours with U.S. Pacific time

About Braintrust

Technology, Information and Internet
201-500
Founded in 2018

Braintrust is revolutionizing hiring with Braintrust AIR, the world's first and only end-to-end AI recruiting platform. Trained with human insights and proprietary data, Braintrust AIR reduces time to hire from months to days, instantly matching you with pre-vetted qualified candidates, and conducting the first round phone screen for you. Trusted by hundreds of Fortune 1000 enterprises including Nestlé, Porsche, Atlassian, Goldman Sachs, and Nike, Braintrust AIR is making talent acquisition professionals 100x more effective and saving companies hundreds of thousands of dollars in recruiting costs.

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