Compensation Pay Range: $63.26-$76.89 Job Description: Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub. To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received. Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario. POSITION SUMMARY A key member of the Patient Care Leadership Team, the Clinical Manager is responsible for the operational and clinical functioning of the Pediatric Intensive Care Unit and the Critical Care Response Team (SPOT Team). Working with the Operations and Medical Directors, the manager will be involved in the ongoing evaluation and planning of these services. This includes establishing and monitoring outcome and safety indicators to advance evidence-based practices that meet strategic goals and support departmental objectives. In accordance with CHEO’s values, the successful candidate will demonstrate a commitment to family-centered approach to care within an interdisciplinary environment and a culture of continuous learning, professional development and commitment to evidence-based decisions. JOB DESCRIPTION Manage and supervise clinical teams within the portfolio. Work in collaboration with staff and physicians in other PCLTs/ departments to ensure effective and efficient delivery of patient care/services Foster a child, youth and family centered approach to care. Foster an interdisciplinary, collaborative approach to care. Create and monitor metrics for clinical teams within the portfolio to ensure optimal patient outcomes and excellent service delivery. Manage human resources effectively which includes: hiring staff, managing staff performance, managing attendance, ensuring compliance with health and safety regulations, conducting performance appraisals and dealing with performance related issues, imposing discipline, recommending terminations, work in collaboration with the Staffing Office to ensure adequate coverage of staff within the portfolio to provide quality service, ensure staff have the required resources to carry out their functions Follow up on incident reports generated through the Safety Reporting System. Manage budgets within assigned amounts, monitoring expenses and processing payments. Participate in the development and implementation of quality improvement initiatives using an evidence-based approach. Participate on committees, working groups, meetings acting in a leadership, liaison and/or consultative role. Create and monitor outcome and safety indicators. Support the development and/or updating of policies and procedures. Perform other related duties as assigned by Operations Director QUALIFICATIONS Criminal Record Check (PRC) (Essential) Bachelor's Degree in Nursing or other health field (Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements (Essential) Minimum of five (5) years clinical and leadership experience combined (Essential) Three (3) years of clinical experience in a critical care area (Preferred) Proven ability in working effectively with all members of the health care team (Essential) Ability to be an effective change agent (Essential) Knowledge of other health care disciplines and their role in patient care (Essential) Ability to respond to large numbers of simultaneous demands from patients, staff, physicians, human resources, etc. (Essential) Demonstrated leadership skills (Essential) Superior communication skills, oral, written, presentation (Essential) Excellent negotiation, problem solving and conflict management skills (Essential) Strong interpersonal and organizational skills (Essential) Bilingualism (French/ English) (Preferred) Knowledge of statistics and ability to analyze fiscal and patient care data (Essential) Computer skills (Essential) Demonstrated commitment to continuing education and teaching (Essential) Previous management experience in a hospital setting preferably teaching (Preferred) Demonstrated clinical research knowledge (Preferred) Master's degree or evidence of work toward completion of Master's degree in health care related field (Preferred) Timeline may be extended or shortened based on operational needs. Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act. CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act. We thank all those who apply, however, only those to be interviewed will be contacted. CHEO is much more than a hospital. Our commitment to outstanding care and continued development impacts every part of a child and youth's health and well-being. We play a crucial role in building a healthy future for our community. Working at CHEO means a rewarding career. A career at CHEO provides a: competitive salary and comprehensive benefits package unique culture that fosters dedication, communication, respect and teamwork place where your opinions will be respected, contributions valued and your initiatives rewarded family-friendly environment that supports you and your own family, as well as the children, youth and families we serve chance to grow — personally and professionally — through our comprehensive orientation program and on-the-job learning support for continued education and learning potential for a relocation reimbursement benefit truly unique work environment We are redefining what it means to be a hospital. Exceptional and integrated care is what families, children and youth deserve. We are committed to partnering with them and the community to provide this care — where, when and how it’s needed. CHEO continues to be selected by local, national and international competitions showcasing employers who lead their sector in offering exceptional workplaces for their employees. For the eleventh time, CHEO has been recognized as one of the National Capital Region’s Top Employers. We are among a select group of organizations at the forefront of their respective industries who offer exceptional places to work. We were given this honour based on our outstanding: workplace atmosphere benefits employee communications training and skills development community involvement