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St. Clair Child & Youth Services logo

creative services director

Sarnia, ON
CA$111,010 - CA$130,998/yearly
Permanent employment Full time

About the role

St. Clair Child & Youth Services, Lead Agency for Children?s Mental Health in Sarnia-Lambton, is currently seeking a:

Director of Services * External Job Posting 1.0FTE Permanent Position (35 Hours/Week) _2026-11*_

ABOUT ST. CLAIR CHILD & YOUTH SERVICES:

St. Clair Child & Youth Services is an accredited children?s mental health centre and the Lead Agency for child and youth mental health in Lambton County. We provide a continuum of high-quality services for infants, children, youth, and their families from birth to age 18. As Lead Agency, we work with partners across Sarnia-Lambton to plan, coordinate, and strengthen a system of care that is responsive, innovative, and accessible for our community.

POSITION OVERVIEW:

As a member of the Senior Leadership Team, the Director of Services provides clinical and operational leadership across assigned programs, balancing strong clinical knowledge with strategic and critical thinking to advance organizational priorities. The Director of Services works with Agency staff and partners to design, implement, and continuously improve programs, policies, processes, and procedures in alignment with Agency vision, values, funding guidelines, funder mandates, accreditation requirements, and community needs. The Director champions an innovative, accountable, and data-informed culture grounded in client- and family-centred care, ensuring that services are effective, equitable, and responsive for infants, children, youth, and families in Lambton County.

Reporting to the Executive Director, the Director of Services is one of three Directors of Services and a member of the Senior Management Team. The Director of Services also engages with the Board of Directors, funders, and community partners as required and represents the Agency and Lead Agency role at planning tables and system-level initiatives

KEY RESPONSIBILITIES:

The Director will:

· Contribute to the achievement of the Agency?s mission, vision, values, and strategic objectives, including Lead Agency priorities and system-level planning.

· Ensure that services and clinical practices are high-quality, evidence-informed, client- and family-centred, equitable, and compliant with ethical, professional, legislative, accreditation, and funder requirements.

· Provide integrated clinical and administrative leadership and supervision to staff, supporting a learning culture, reflective practice, professional growth, and effective performance development and feedback.

· Lead and support staff in managing workload, scheduling, and time-off requests to ensure appropriate coverage, continuity of service, and clear role expectations, in collaboration with Human Resources and other Directors.

· Use data, dashboards, and evaluation findings (including client outcomes and experience) to monitor service trends and equity considerations, and to inform program design, quality improvement, and change initiatives.

· Work with the Director of Finance, other Directors of Service, and the entire Senior Leadership Team to develop, monitor, and adjust budgets so that resources, staffing models, and tools are aligned with strategic priorities, service demand, and quality expectations.

· Prepare and present program funding proposals, business cases, and service summary reports as required by funders, partners, the Board of Directors, and other stakeholders.

· Develop and maintain effective relationships with key partners across health, education, social services, and other sectors, representing the Agency on internal and external committees, working groups, and regional or provincial tables.

· Contribute to a healthy work climate and psychologically safe workplace by proactively identifying and addressing emerging issues, supporting constructive conflict resolution, and modelling inclusive, relational, and accountable leadership.

· Lead by example and set high standards of behaviour, ensuring compliance with Agency policies and procedures, pro

About St. Clair Child & Youth Services