Coordinator, Language Services
Top Benefits
About the role
Salary Details The salary range for this position is CAD $35.37/Hr. - CAD $50.85/Hr. Job Summary Come work as a Coordinator, Language Services with Vancouver Coastal Health (VCH)! Vancouver Coastal Health (VCH) is looking for a Coordinator, Language Services to join the Communications, Equity, and Partnership Team. Apply today to join our team! As a complex organization with more than 18,000 staff and medical staff serving over one million people, our purpose at Vancouver Coastal Health (VCH) is to come together as one collective team to deliver an exceptional care experience to all. Guided by our core values, VCH has developed a translation and interpretation framework to support culturally safe, quality care by improving patient/client access to health information and reducing language barriers. As a Coordinator, Language Services with Vancouver Coastal Health you will: Help facilitate mutual understanding between patients/clients, their families and health care providers for more efficient care and positive health outcomes Support equitable access and quality care for patients/clients who may encounter limited English proficiency, and is accountable for quality processes and functions related to translating VCH content into multiple languages provided by Translators. Provide day-to-day support for and the administrative coordination between VCH staff and medical staff and Translators and acts as a key liaison. Monitor and evaluate translations to ensure they are accurate and culturally appropriate. Qualifications Education & Experience Bachelor’s Degree in Health Services Administration, Business Administration or relevant health care discipline with five to seven (5-7) years’ recent, related experience in program management or an equivalent combination of education, training and experience. Knowledge & Abilities Provides guidance to a team of in-house Translators and outsourced services and oversees the activities of staff and resources supporting translation requests to ensure they are effectively utilized and ensures quality work and equitable distribution of assignments. Identifies trends and service improvement opportunities and implements improvements to utilization processes of staff interpreters on an on-going basis that optimize resources and support improved service delivery. Addresses concerns raised by stakeholders and conducts monitoring and evaluation of the translation framework for ongoing quality improvement. Organizes contractor Translator recruitment to ensure quality standards for translations are met. Coordinates the on-boarding of contract Translators and implements contract translator orientation sessions. Participates in the tracking and monitoring of related budgets within the context of operational demands and environmental and resource constraints, and uses best utilization methods to thoroughly monitor and adhere to allocated budgets. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other related duties as assigned. Closing Statement As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.
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Coordinator, Language Services
Top Benefits
About the role
Salary Details The salary range for this position is CAD $35.37/Hr. - CAD $50.85/Hr. Job Summary Come work as a Coordinator, Language Services with Vancouver Coastal Health (VCH)! Vancouver Coastal Health (VCH) is looking for a Coordinator, Language Services to join the Communications, Equity, and Partnership Team. Apply today to join our team! As a complex organization with more than 18,000 staff and medical staff serving over one million people, our purpose at Vancouver Coastal Health (VCH) is to come together as one collective team to deliver an exceptional care experience to all. Guided by our core values, VCH has developed a translation and interpretation framework to support culturally safe, quality care by improving patient/client access to health information and reducing language barriers. As a Coordinator, Language Services with Vancouver Coastal Health you will: Help facilitate mutual understanding between patients/clients, their families and health care providers for more efficient care and positive health outcomes Support equitable access and quality care for patients/clients who may encounter limited English proficiency, and is accountable for quality processes and functions related to translating VCH content into multiple languages provided by Translators. Provide day-to-day support for and the administrative coordination between VCH staff and medical staff and Translators and acts as a key liaison. Monitor and evaluate translations to ensure they are accurate and culturally appropriate. Qualifications Education & Experience Bachelor’s Degree in Health Services Administration, Business Administration or relevant health care discipline with five to seven (5-7) years’ recent, related experience in program management or an equivalent combination of education, training and experience. Knowledge & Abilities Provides guidance to a team of in-house Translators and outsourced services and oversees the activities of staff and resources supporting translation requests to ensure they are effectively utilized and ensures quality work and equitable distribution of assignments. Identifies trends and service improvement opportunities and implements improvements to utilization processes of staff interpreters on an on-going basis that optimize resources and support improved service delivery. Addresses concerns raised by stakeholders and conducts monitoring and evaluation of the translation framework for ongoing quality improvement. Organizes contractor Translator recruitment to ensure quality standards for translations are met. Coordinates the on-boarding of contract Translators and implements contract translator orientation sessions. Participates in the tracking and monitoring of related budgets within the context of operational demands and environmental and resource constraints, and uses best utilization methods to thoroughly monitor and adhere to allocated budgets. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other related duties as assigned. Closing Statement As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.