Patient Care Coordinator ? Niagara

_*Ontario Sleep Care *_is a customer service focused health care organization with one goal: to set the standard for CPAP Therapy Providers. We are looking to grow our team of well-educated, experienced and passionate professionals. Ontario Sleep Care stands by offering ongoing support throughout each clients Sleep Apnea journey. We strive to deliver the best care and customer service possible; all while maintaining a healthy work-life balance.

The Patient Care Coordinator will perform all general administrative duties, along with client and lab outreach/communication and support the clinicians in office to ensure smooth daily operations.

Benefits:

• Dental Care
• Disability Insurance
• Extended Health Care
• Life Insurance
• Vision Care
• Paid Vacation
• Sick Time
• RRSP Matching
• Quarterly Bonus Incentive
• Store Discount
• Company Events

Responsibilities:

• Greeting clients, answering phones, booking appointments, reviewing emails, sending and receiving faxes
• Maintaining clients files and charting interactions
• Facilitating payment by preparation of funding documents and maintaining knowledge of funding systems
• Assisting with inventory management
• Provide clients with details cost estimates and clear explanations of pricing and product options
• Maintaining quality service by following company standards, policies and procedures, and addressing customer concerns as they occur
• Coordinating flow of information and client care with the referring Sleep Testing Facility
• Seeking to continuously improve the operation of the office by evaluating processes and workflow and participating in other quality improvement activities
• Ability to work independently without direct supervision and as part of a team; have strong organizational, communication and interpersonal skills

Qualifications:

• Minimum High School Diploma required; higher education experience in health science or related field is considered an asset
• Sales and administrative experience is preferred
• Excellent interpersonal communication (verbal and written), organizational and presentation skills
• Positive, professional, healthcare-oriented demeanor, passion for patient care within your community
• Detail oriented with ability to multitask
• Strong computer literacy; proficient in in business tools such as Microsoft Office Suite including Word, Excel, Outlook

Job Type: Full-Time, Permanent

Schedule: Monday ? Friday, 9:00 AM ? 5:00 PM

Location: Niagara Falls, ON

Salary: $23.00 - $26.00 per hour

Pay: $23.00-$26.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Experience:

• Sales administration: 1 year (preferred)

Work Location: In person