Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Records Management Associate, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our patients, clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

Hours: Temporary full time for up to 18 months

What you’ll be doing:

• Release of Information from the patient record to applicable healthcare providers, employers, referral sources, etc. involved in the patient’s care
• Provide information relating to the patient files to internal physicians and other healthcare providers involved in the circle of care
• Support and govern inpatient unit staff communication, to patient referral sources
• Prioritize workload to meet hospital and quality standards
• Recognize, interpret inconsistencies, discrepancies and inaccuracies in clinical reports and flag for clarification from the author, as needed
• Close and lock electronic patient charts
• Access patient record as needed for clarification and accuracy of data/information
• Comply with hospital, general business standards and completion requirements that apply to the patient record
• Perform support for the CIM Department as necessary

What we’re looking for:

• Completion of a Health Office Administration Certificate
• Minimum of six (6) months of experience in a similar administrative or healthcare support role is preferred
• Demonstrated knowledge of confidentiality, privacy, and applicable healthcare legislation
• Strong verbal and written communication skills, with proven problem-solving and conflict resolution abilities
• Advanced proofreading and editing capabilities with exceptional attention to detail
• Proficiency in computer applications, including spreadsheets, email platforms, database software, electronic health records (EHR), and the Microsoft Office Suite.
• Solid understanding of medico-legal requirements and responsibilities related to legal health records, including compliance with legislative standards and privacy regulations
• Knowledge of medical and psychiatric terminology is considered an asset

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Homewood Health promotes a fair and competitive compensation model. Pay rates are tailored to reflect differences in operating environments and job requirements. Compensation is influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance. Pay range for this position is $19.50-21.50/hourly.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

Homewood Health Inc. is committed to ensuring that its teams reflect the diversity of our community and welcomes applications from all qualified individuals. In accordance with the various provincial legislations that we operate under, Homewood Health is committed to working in collaboration with any team member who may require workplace accommodation in order to successfully perform any or all aspects of their role.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.