Hoarding Specialist will be responsible for supporting clients experiencing persistent difficulty getting rid of or parting with possessions which may lead to unhealthy disruptions in their daily living or work spaces. 

They will be a resource to staff and an advocate to clients in their comprehensive understanding of hoarding management and the impact hoarding might have on mental health and physical well-being. 

Their main goal is to ensure that clients receive the best support possible to enable them to access and achieve independence in their homes and daily activities. 

 

Duties and Responsibilities:  

 

• Provide advanced behavioral health interventions through individualized assessments, crisis planning, and counselling 
• Plan, develop, implement, and evaluate hoarding related treatment plans 
• Use standardized assessment tools within a community setting 
• Communicate risk assessments and contingency plans 
• Assist with activities of daily living and provide conflict resolution 
• Provide service co-ordination and client advocacy 
• Coordinate resources and support landlord/tenant relationships 
• Stay up to date with best practices and emerging trends in hoarding service delivery 
• Collaborate between services by providing expertise, guidance, and consultation with colleagues 
• Assist clients in developing and maintaining community supports and social skills necessary to maintain independency in the community 
• Refer to partnering organizations and provide linkages to community supports 
• Understand and be able to integrate a philosophy of client-centred care into daily responsibilities 
• Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values 
• Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards 
• Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety 
• Perform additional duties as required/delegated by Management 
• You may be required to administer naloxone in response to suspected opioid overdoses, and must complete appropriate training to recognize overdose symptoms, safely administer naloxone via nasal spray or injection, and follow emergency protocols including contacting emergency services. You will receive training within the first eight weeks of employment 

 

Qualifications: 

• Post-secondary education in Social Work, Social Services, Health Services, or equivalent 
• 1-2 years’ experience providing support to individuals with obsessive-compulsive personality disorders 
• Demonstrated knowledge of serious mental illness, concurrent disorders, and/or dual diagnosis, and experience with intake services 
• Excellent assessment, risk management, and crisis intervention 
• Expertise in collaboration with healthcare services  
• Knowledge of MS Suite (Word, Excel, Power Point and Outlook) 
• A vehicle, valid driver’s license, and adequate insurance coverage 
• Valid Certification in First Aid & CPR 
• Training in ASIST and CPI  

Working Conditions and Physical Requirements:

• Hours are typically from Monday – Friday, 3:00 pm to 11:30 pm but may vary depending on client needs
• Average amount of physical effort is required.
• Able to sit/stand for prolonged periods of time
• Able to answer and communicate telephone calls and general computer use
• Able to lift up to 20lbs (product, documents, etc.)
• Vehicle travel to sites for visits/walk-throughs and open doors as required.

Ship Values 

• Compassion, Hope, Inclusive, Respect, Professional  

 

About Us

Services and Housing In the Province (SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 550 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Accessibility

“SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”. 

Application Instructions

Interested candidates are encouraged to apply before July 9, 2026.

Why Work For Us?

Work-Life Balance

SHIP believes a healthy work-life balance is essential for both professional success and personal well-being. We strive to create a company culture that values and supports the well-being of our employees, while also pushing innovation in our organization

Our Vision  Quality Housing, Quality Services, Quality Lives

Our Mission  To increase quality of life through health services and housing supports that promote mental and physical health and wellness

Our Culture  Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen; we know what it means, and why it matters.

Our Commitment  People are at the forefront of our success. Below are just a few ways our full-time permanent staff have personal and professional success:

• Competitive Salaries with Annual Performance Reviews
• Comprehensive Health Plans
• Group RRSP (5% Employer Contributions)
• 12 Paid Health, Wellness, and Sick Days
• 10 Paid Vacation Days
• 3 Paid Personal/Floating Holidays
• Generous Parental and Family Leave
• Learning and Development Opportunities
• Travel Allowances
• Employee Assistance Program
• Company Culture to be Proud of
• Possibility to Create a Real Impact

35+

  Years focused on Clients, Tenants, Staff, and Families

5,000+

  Clients and Residents served annually

20+

  Programs and Service offerings in Southern Ontario

500+

  Dedicated, Respectful, Compassionate and Professional Employees

Monday - Friday, 3:00 pm to 11:30 pm Union | 37.5