Choice Healthcare is a recognized and Accredited Healthcare provider serving families in the Ottawa and Champlain area. From companionship services through complex care, we support families by delivering customized and well-rounded care that honours their wish to safely remain at home. No matter the situation, we will always be here for you.

Choice Healthcare is currently hiring to provide complex care case requiring consistent supervision, strong behavioural support skills, and confident clinical care delivery.

Must be available for 35 hours biweekly across mornings and afternoons/ early evenings for 5 days a week with days off being Thursday and Friday.

Choice Healthcare offers:

• Competitive compensation $23 per hour with annual raises
• Paid kilometers between clients
• PAID in-house, onsite company orientation
• Celebration and recognition awards for eligible employees
• Caregiver/Client matching system to ensure needs will be mutually met as per culture, temperament, skills and experience
• Live 24/7 nurse and scheduling support while on shift
• A safe and comfortable work environment including Personal Protective Equipment and flexible scheduling
• Continuous training and support to build your skills and increase career opportunities
• Company sponsored Benefit plan includes
• Premium co-pay with comprehensive health coverage including prescription, health professional, and vision care.
• Employee Life, Dependent Life and Accidental Death & Dismemberment Insurance
• CAA roadside assistance program and buyer discount program
• RRSP matching program
• Employee engagement opportunities

Duties and Responsibilities include, but are not limited to:

• Provide constant supervision and safety monitoring at all times
• Assist with all aspects of personal care including bathing, hygiene, and toileting
• Support mobility and seizure safety precautions according to established care plans
• Administer support for medication routines and adherence
• Provide community support and supervision during outings
• Communicate effectively using simple, calm, consistent approaches suited to non-verbal communication styles (gestures, facial expressions, cues)
• Apply positive behaviour support strategies and safe de-escalation techniques when required
• Recognize and respond immediately to early signs of distress, escalation, or behavioural change
• Maintain structured, predictable, trauma-informed care routines
• Complete accurate documentation and timely reporting of all care and safety concerns

Choice Healthcare is seeking candidates who have:

• Skills in confidently managing high-intensity, complex care situations with professionalism and compassion.
• Certification as DSW/CSW or equivalent (PSWs or foreign trained health professionals with proven track record of working with similar cases may be considered)
• Experience with Autism Spectrum Disorder, developmental disabilities, or Acquired Brain Injury (ABI)
• Experience supporting individuals with epilepsy/seizure disorders and complex behavioural needs
• Proven ability to work with individuals who are primarily non-verbal communicators
• Demonstrated ability to remain calm, controlled, and effective during behavioural escalation
• Experience and skills in de-escalation, redirection, and crisis prevention strategies
• High level of comfort working in a high-supervision, fast-response care environment
• The physical ability to support mobility assistance, transfers, and the full range of personal care tasks
• Proficiency in communicating in English (verbal and written)
• Demonstrated a commitment to client care through reliable attendance and flexibility
• Availability to work every other weekend
• Ability to speak other languages is considered an asset
• Reliable mobile device with internet access
• High energy and drive to deliver excellent care through strong communication skills
• A current vulnerable sectors check (completed within the past 12 months)
• A negative TB skin test or chest x-ray (completed within the past 12 months)
• A valid driver's license and access to a reliable vehicle with proof of insurance

Legal eligibility to work in Canada as a Canadian citizens, permanent residents, or temporary residents of Canada with a valid work permit with a minimum of six months prior to expiration.

If you are a strong, calm, and compassionate caregiver ready to take on meaningful and impactful work, we want to hear from you immediately.

Join Choice Healthcare and make a difference where it matters most.

Choice Healthcare does not use Artificial Intelligence (AI) systems to select, screen or determine applicants’ suitability for the position; we keep the ‘human’ in Human Resources.