Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS Interactive is Tata Consultancy Services’ award-winning full-service agency unit. We design, engineer and activate digital products and services that drive growth and transformation for leading organizations. Global brands leverage our end-to-end experience transformation capabilities to increase acquisition, engagement, conversion, retention and operational efficiency through customer experience, digital products, commerce, marketing, loyalty and self-service solutions powered by data, technology and AI. In this role, you will be responsible for supporting Pharmaprix pharmacy teams in Quebec as they transition to the Kroll pharmacy management system. You will provide hands-on implementation support, training, and validation activities to ensure each pharmacy is fully operational on the new system. You will work closely with pharmacy teams, operations leaders, and technical support teams to ensure a smooth and successful system launch at each location.

What You’ll Do Provide on-site or remote support and training to pharmacy teams during the transition to the Kroll pharmacy management system Assist Pharmaprix locations in preparing for system conversion and go-live readiness Validate that all operational and technical requirements are completed prior to launching the Kroll system in store Support pharmacy staff in adopting new workflows and system processes Identify opportunities to improve system adoption and operational efficiency Liaise with pharmacy support teams, IT, operations leaders, and corporate stakeholders throughout the implementation process Document and report technical issues or operational challenges encountered during deployment Ensure pharmacies are fully functional and confident using the new system at launch

What You Bring Experience working in retail pharmacy environments, preferably in Pharmaprix or Shoppers Drug Mart locations Familiarity with pharmacy management systems, with experience in Kroll and AssystRx considered strong assets. Strong ability to train and support pharmacy staff during system transition Ability to travel frequently across Quebec to support store implementations ( ~ 80% travel)[ Flexibility to work evenings, weekends, and variable schedules depending on store conversion timelines Valid driver’s license and access to a reliable vehicle Strong organizational skills and attention to detail when documenting processes and implementation activities Ability to work independently and adapt quickly in a fast-paced rollout environment TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.