Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings

Reporting to the Director, Data and Digital Health Innovation, the Clinical Systems Educator is considered the subject matter expert and is responsible for delivering training on applications that support clinical care delivery.

As a Clinical Systems Educator, you will play a key role in shaping how clinicians deliver care through innovative digital tools, while growing your own career in a supportive and forward thinking environment.

This role combines clinical expertise, education, and project coordination to support the successful adoption and use of digital health solutions across Integrated Care Solutions.

What You Will Do

Deliver training for new and existing staff on clinical documentation systems, interRAI assessment tools, and other applications such as Alayacare, Procura, Yardi and PCC Develop and maintain training materials including user guides and educator resources Partner with clinical operations and digital health teams to ensure training reflects current workflows and practices Organize and communicate training schedules Continuously enhance training approaches based on feedback and system updates Troubleshoot application and device issues and provide guidance to users Assist with system configuration and updates as needed Learn new applications and support rollout and training initiatives Act as a key resource for clinical staff using digital tools Support project coordination activities for digital health initiatives Assist with planning meetings, creating materials, scheduling, and documenting discussions Maintain project documentation including plans, reports, and communication materials Track deliverables and follow up with stakeholders to support timelines Collaborate with cross functional teams to ensure alignment and communication Support change management and sustainability planning Gather and analyze feedback to improve training and system use Support data collection, reporting, and workflow audits Participate in quality improvement and safety initiatives Maintain confidentiality of client and corporate information

What You Bring

Education and Credentials

Bachelor’s degree in Nursing or related field Current registration as an RN or RPN in good standing Adult education certification or willingness to complete within two years is preferred Health informatics certification or willingness to complete within two years is preferred

Experience

Clinical experience in home care or acute care settings Experience training, mentoring, or supporting staff Exposure to change initiatives and project work Familiarity with electronic documentation systems and digital tools is an asset

Skills And Strengths

Strong communication and presentation skills Comfortable with technology including computers, mobile devices, and cloud based systems Organized with the ability to manage multiple priorities Collaborative and adaptable with a passion for improving care through innovation

What We Offer

Competitive salary and comprehensive benefits package Health and dental coverage Group Registered Savings Plan with employer contributions Opportunities for continuing education and professional development Exposure to innovative care models and leading digital health solutions A collaborative and supportive team environment focused on growth and impact

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support everyone’s purpose, potential and wellbeing.

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

Primary Location

ON-Markham