Our Mission:

Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs. Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

The Manager, Biomedical Devices is responsible for developing, managing, and optimizing the company’s biomedical devices rental program which include but are not limited to; Infusion Pumps, Feeding Pumps, Suction Pumps, Nebulizer Pumps and Vacuum Pumps for Negative Wound Pressure Therapy.

This role ensures that all biomedical devices are efficiently dispatched, tracked, retrieved, maintained, cleaned, and available to support urgent clinical needs. The ideal candidate brings strong operational discipline, inventory control expertise, and experience working with biomedical equipment in a fast-paced healthcare environment.

Job Title: Manager, Biomedical Devices
Location: Mississauga (2785 Skymark Avenue, Unit 2 Mississauga, ON L4W 4Y3)
OR Ottawa (1100 Algoma Rd, Gloucester, ON K1B 0A3)
No. of Positions: 1
ATR: #5085
Salary: $78,000 - $80,000
Type: Full-Time, Permanent

This job posting is for an existing vacancy

Job Responsibilities:

1. Rental Operations

• Develop and manage the end-to-end biomedical devices rental process, including dispatching, tracking, retrieval, and maintenance.

• Ensure biomedical devices are available and ready for deployment to support urgent clinical needs.

• Maintain accurate records of biomedical device status, location, and utilization.

2. Inventory & Asset Management

• Implement and maintain systems to track biomedical device movement, usage, and returns.

• Reduce loss of equipment through improved controls, documentation, and accountability.

• Conduct regular audits of biomedical device inventory and reconcile discrepancies.

3. Logistics & Coordination

• Coordinate with internal teams, healthcare facilities, logistics partners, and dispatch to ensure timely delivery and pickup of biomedical devices.

• Establish clear workflows for dispatching and retrieval, including escalation paths for overdue returns.

• Monitor turnaround times and optimize processes to improve availability.

4. Process Improvement & Compliance

• Design and refine standard operating procedures (SOPs) for rental operations.

• Ensure compliance with biomedical device handling standards, safety protocols, and regulatory requirements.

• Identify operational bottlenecks and implement continuous improvement initiatives.

5. Customer & Stakeholder Communication

• Serve as the primary point of contact for rental escalations, scheduling, and issue resolution.

• Communicate clearly with clinical teams, and caregivers regarding returns, and service needs.

• Provide reporting and updates to leadership on biomedical devices rental pool performance.

6. Repair Cost Management

• Provide recommendations for inventory purchases to Supply Chain.
• Evaluate repair cost management for optimal repair cost vs. replacement strategy.

Qualifications:

• 2–5 years of experience in biomedical equipment management, healthcare operations, logistics, or inventory control.

• Experience with infusion pumps or other biomedical devices is a strong asset.

• Familiarity with healthcare environments, terminology, and regulatory requirements.

Skills:

• Strong organizational and time-management skills.
• Excellent communication and customer service abilities.
• Proficiency with inventory management systems and Microsoft Office tools.
• Analytical mindset with the ability to interpret data and identify trends.
• Ability to develop and enforce structured processes.
• High attention to detail and accuracy.
• Proactive and solutions-oriented.
• Comfortable working in a fast-paced, high-urgency environment.
• Reliable, accountable, and committed to equipment stewardship.
• Calm under pressure and able to manage competing priorities.

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process.