*POSITION: * FOOD SERVICE SUPERVISOR

REPORTS TO: Food Service Manager

ROLE

The Food Service Supervisor is both a clinical and customer focused role. The FSS is responsible for supervising the Food Service team to insure Food safety and Ministry standards are being met. Supporting to ensure that the nutritional needs of each resident are met, promoting an inclusive and person centered approach.

QUALIFICATIONS

• Graduate of an accredited Nutrition Management program or a bachelor?s degree program with a major in foods and nutrition
• Current membership in the Canadian Society of Nutrition Management (CSNM) or in the College of Dietitians of Ontario

Experience

• A minimum of three (3) years recent work experience with varied responsibilities for clinical, administrative and supervisory duties, preferably in a long term care or retirement community
• Demonstrated leadership; decision making; problem solving and communication skills
• Working knowledge of MOHLTC standards, Knowledge of the Fixing Long-Term Care Act 2021
• Working knowledge of health and safety, employment and human rights legislation
• Working knowledge of food and sanitation standards

MANAGEMENT COMPETENCIES RELATIVE TO JOB RESPONSIBILITIES

Key Responsibilities:

Responsibilities

• Assist in the management of food service staff, providing guidance and training to ensure high-quality service delivery
• Monitor food preparation and service to maintain standards of quality, safety, and cleanliness
• Participate in menu planning and inventory management, ensuring availability of supplies
• Support the implementation of health and safety protocols across food service operations
• Collaborate with other departments to enhance service efficiency and customer experience
• Handle customer inquiries and concerns, providing effective solutions to enhance satisfaction
• Complete nutritional assessments following interRAI
• Maintaining dietary documentation
• Conducting monthly resident diet accuracy audits
• Conducting daily pleasurable dining audits
• Conducting Weekly Resident meal surveys
• Updating and printing departmental documentation/labels/diet census etc.
• Receiving RD updates and updating all relevant information/documents
• Maintaining/updating resident dining room diagrams

Core Competencies

Motivating Others

Can motivate team or project members team members to achieve a common departmental goal; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel their work is important. Activities related to this include:

Leading Team Members

Is good at establishing clear directions; delegates both routine and important tasks and decisions; communicates objectives; prioritizes and assigns duties as needed; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Activities related to this include:

Remains professional in high-stress, time sensitive environments. Keeping customer service at the forefront. Communicating remains respectful at all times.

Job Type: Part-time

Pay: $24.00-$26.00 per hour

Benefits:

• Flexible schedule
• On-site parking

Work Location: In person