Program Assistant & Physician Liaison
About the role
Scheduling and Referral Optimization
• Create and organize appointments and managing the daily schedules of medical staff. • Confirming patient appointments with medical staff • Sets up all WSIB and WCB assessment work schedules and assigns staff always to ensure adequate staffing and replacement following the guidelines within the service level agreement(s) • Courteously receive incoming medical staff communication and liaise with other WSIB staff as needed. • Scheduling referral appointments and follow-up appointments. • Monitor appointment bookings and cancellations • Monitor vacation and other special requests according to pre-established procedure(s) • Once the schedules are posted, manage physician work schedules and do daily tasks (extra staff needed, sick replacement, schedule adjustments, etc.). • Advises managers of any unusual changes affecting departments
Liaison With Physicians, Psychologists and other Assessment Team Resources
Schedulers must balance the complexities of healthcare scheduling and will: • Build and maintain a good rapport with physicians and staff. • Complete partial/ applicable report fields as assigned with information from physician notes and applicable clinical information • Keep track of physician preferences • Manage incoming schedule requests • Build and manage clinician schedules • Distribute the schedule to all necessary parties (admins, staff, and clinicians) • Ensure clinicians meet specific goals and requirements depending on their role (e.g., residents meeting certain requirements, physicians not exceeding their time allotments, etc.) • Schedule across locations or departments • Prep for holidays, closures, and emergencies • Advise the medical director of any shortage or over-staffing. • Maintain good work relationships with the medical director, physicians, psychology resources and other staff • Updates physician telephone list, manage and keep updated scheduling folder on the network.
Administrative Support
• Provides administrative support to the Chief of Psychiatry, with time dedicate to these tasks spread out throughout each week. Responsibilities may include: • Calendar management, scheduling meetings and ensuring timely follow-ups; • Prepares and organizes documents for the Chief for meetings, presentations, and reports; • Coordinates communication on behalf of the Chief of Psychiatry, including responding to emails, handling phone inquiries, and liaising with internal and external stakeholders. • Provides other general administrative support as required, such as maintaining records and assisting with travel arrangements when needed.
Similar Jobs
Program Assistant & Physician Liaison
About the role
Scheduling and Referral Optimization
• Create and organize appointments and managing the daily schedules of medical staff. • Confirming patient appointments with medical staff • Sets up all WSIB and WCB assessment work schedules and assigns staff always to ensure adequate staffing and replacement following the guidelines within the service level agreement(s) • Courteously receive incoming medical staff communication and liaise with other WSIB staff as needed. • Scheduling referral appointments and follow-up appointments. • Monitor appointment bookings and cancellations • Monitor vacation and other special requests according to pre-established procedure(s) • Once the schedules are posted, manage physician work schedules and do daily tasks (extra staff needed, sick replacement, schedule adjustments, etc.). • Advises managers of any unusual changes affecting departments
Liaison With Physicians, Psychologists and other Assessment Team Resources
Schedulers must balance the complexities of healthcare scheduling and will: • Build and maintain a good rapport with physicians and staff. • Complete partial/ applicable report fields as assigned with information from physician notes and applicable clinical information • Keep track of physician preferences • Manage incoming schedule requests • Build and manage clinician schedules • Distribute the schedule to all necessary parties (admins, staff, and clinicians) • Ensure clinicians meet specific goals and requirements depending on their role (e.g., residents meeting certain requirements, physicians not exceeding their time allotments, etc.) • Schedule across locations or departments • Prep for holidays, closures, and emergencies • Advise the medical director of any shortage or over-staffing. • Maintain good work relationships with the medical director, physicians, psychology resources and other staff • Updates physician telephone list, manage and keep updated scheduling folder on the network.
Administrative Support
• Provides administrative support to the Chief of Psychiatry, with time dedicate to these tasks spread out throughout each week. Responsibilities may include: • Calendar management, scheduling meetings and ensuring timely follow-ups; • Prepares and organizes documents for the Chief for meetings, presentations, and reports; • Coordinates communication on behalf of the Chief of Psychiatry, including responding to emails, handling phone inquiries, and liaising with internal and external stakeholders. • Provides other general administrative support as required, such as maintaining records and assisting with travel arrangements when needed.