Medical Office Assistant - Pain Management Clinic

Job summary

Greet and check in patients, schedule and confirm appointments, process cancellations, and maintain electronic medical records. Respond to patient inquiries by phone and in person, provide customer service, and assist with office maintenance.

Job details

Job Title: Medical Office Assistant Schedule: Tuesday and Thursday, 8am to 4pm & Friday, 8am to 12pm. Location: London, ON We're currently looking for a part-time Medical Office Assistant for our client, a Pain Management Clinic, located in London, Ontario. Scope and Responsibilities * Greet and check in patients, and ensure a welcoming environment * Schedule and confirm patient appointments and process cancellations * Maintain and update electronic medical records (EMR) * Provide good customer service while answering phone and in-person inquiries * Assist with the overall maintenance of the office as needed Who We Are Looking For * Diploma or Certificate in Medical Office Administration * Proficiency in EMR systems * Strong communication and interpersonal skills * Prior MOA experience in a similar setting is an asset * We thank all applicants for their interest; however, only those selected for an interview will be contacted. C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive. Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member. Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs. If you require an accommodation to submit your application or participate in the hiring process, please contact hr @c-care.ca. We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.

What you’ll do

Greet and check in patients, schedule and confirm appointments, process cancellations, and maintain electronic medical records. Respond to patient inquiries by phone and in person, provide customer service, and assist with office maintenance.

Requirements

A diploma or certificate in Medical Office Administration and proficiency with electronic medical record systems are requested. Strong communication and interpersonal skills are required, while prior medical office assistant experience in a similar setting is an asset.

Listed skills

• Appointment Scheduling · Preferred
• Customer service · Preferred
• Communication · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Check-In
• Appointment Scheduling
• Appointment Confirmation
• Electronic Medical Records
• Customer Service
• Communication
• Interpersonal Skills
• Office Maintenance
• Office Administration
• Electronic Medical Record
• Interpersonal Communications
• Medical Office Procedures
• Pain Management

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Clinical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

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