Medical Office Assistant/Receptionist

Original job posting

The Medical Office Assistant provides administrative support to the inter-professional team by managing patient intakes, referrals, and scheduling. They are responsible for maintaining accurate records within the electronic medical records system and providing frontline customer service.

Job details

Medical Office Assistant/Receptionist Full-time (24 months) contract position with potential for permanent Start Date: October 20, 2026 As a member of the team, the MOA will provide administrative support to the Inter-professional team. This is a frontline position and includes, welcoming clients, answering phone calls, scheduling appointments, processing associated documents, managing referrals and new patient intakes, and other required administrative duties. Working within PS Suites electronic medical records system is a daily expectation of the role. This is a full-time position at 37.5 hours per week including 1 evening shift per week. We offer competitive salary, generous paid time off and HOOP. This position will primarily support the Breslau site but may be asked to cover in Kitchener and Cambridge on occasion. Requirements: Diploma or certificate in from an Office/Business Administrative or Medical Secretary program At least 2 years’ experience in an administrative position in a health care organization-preferably primary care Excellent customer service skills Ability to balance multiple priorities and a keen sense of organization Excellent information technology skills including working knowledge of Windows, Microsoft Office 365, and Electronic Medical Records- Practice Solutions experience an asset Excellent, written, verbal and interpersonal skills Flexibility in your availability for work hours will be required Flexibility in your ability to work from Breslau, Cambridge, and Kitchener sites as required Ability to maintain information in confidence and respect sensitive information Vacancy Type: Existing Hourly Rate: $22.05 to $24.89 per hour Position Type: Temporary Full-time (24 month contract) WRNPLC celebrates diversity and is devoted to creating an inclusive and equal opportunity environment for all employees. Applicants requiring accommodation to participate in the interview process should advise the contact noted below so that appropriate arrangements can be made. Personal information submitted will only be used for the purposes of this recruitment process

What you’ll do

The Medical Office Assistant provides administrative support to the inter-professional team by managing patient intakes, referrals, and scheduling. They are responsible for maintaining accurate records within the electronic medical records system and providing frontline customer service.

Requirements

Candidates must hold a diploma or certificate in an office, business, or medical secretary program. At least two years of administrative experience in a healthcare setting, preferably primary care, is required.

Benefits

• Paid time off • HOOP

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Windows · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Customer service
• Scheduling
• Electronic medical records
• PS Suites
• Patient intake
• Referral management
• Windows
• Microsoft Office 365
• Interpersonal skills
• Written communication
• Verbal communication
• Organization
• Confidentiality
• Administrative Support
• Microsoft 365
• Time Off Management
• Administrative Functions
• Customer Service
• Information Technology
• Electronic Medical Record
• Interpersonal Communications
• Medical Office Procedures
• Primary Care
• Setting Appointments

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Receptionist/Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other