Medical Office Assistant

Career Opportunity Job Title: Medical Office Assistant Classification: Medical Office Assistant Department: Primary Health Care Job Type: Permanent 1.0FTE (35hs a week) Location: Eccles/Rosemount Reporting to: Manager, Primary Health Care Compensation: $23.19/hr-$28.00/hr plus a comprehensive compensation package that includes time-off entitlements, health benefits, life insurance, and participation in the HOOPP pension plan Deadline to apply: August 21, 2026, 5:00pm. _________________________________________________________ About Us We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who experience vulnerabilities because of their age, income, ability, sexual orientation or gender identity, and language or culture. SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone. What the Program Entails SWCHC is well known for its excellent Community Health Centre (CHC) model and its professional health services team, but it has also become a leader in offering a wide range of community-building activities and advocacy programs. Our team of doctors, nurses, dietitians and more offer a range of medical services. What You’ll Do SWCHC is looking for an experienced Medical Office Assistant to work in our busy Primary Health Care clinics. _________________________________________________________ What We’re Looking For ◈ Your Education Path Medical Office Assistant diploma (an asset) ◈ Life and Work Experience 3–5 years’ experience in a clinic setting Knowledge of PS Suite (an asset) Successful criminal reference check, including vulnerable sector screening ◈ Required Language Fluency in English required. Working knowledge of French preferred Other languages considered an asset. What You Bring to the Table Strong interpersonal skills Ability to work effectively in an interprofessional environment Excellent communication skills Proficient computer skills Commitment to the principles of health equity, inclusion, and anti-racism/anti-oppression _________________________________________________________ Your Day-to-Day at a Glance As our Medical Office Assistant, your responsibilities include, but are not limited to: Scheduling clients Appointment registration Answering phones Maintaining medical files Scanning Faxing _________________________________________________________ Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services. This posting is for a currently vacant position that we intend to fill through this recruitment process We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity seeking groups. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them. We sincerely appreciate your interest in working with us. Due to high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.

The Medical Office Assistant is responsible for scheduling clients, registering appointments, and answering phones. They also maintain medical files and perform administrative tasks such as scanning and faxing.

Candidates should have 3–5 years of experience in a clinic setting and possess a Medical Office Assistant diploma. Proficiency in English is required, and a successful criminal reference check including vulnerable sector screening is mandatory.

• Time-off entitlements • Health benefits • Life insurance • HOOPP pension plan

Identified from the job description. Confirm important requirements above.

• Scheduling
• Appointment registration
• Answering phones
• Maintaining medical files
• Scanning
• Faxing
• Interpersonal skills
• Communication skills
• Computer skills
• Health equity
• Inclusion
• Anti-racism
• Anti-oppression
• Advocacy
• Mental Health
• Communication
• Community Development
• Community Health
• Computer Literacy
• Disabilities
• English Language
• French Language
• Leadership
• Health Equity
• Health Promotion
• Interpersonal Communications
• Medical Office Procedures
• Primary Health Care
• Vulnerability
• Registration

• Healthcare
• Administrative
• Social Services
• Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

35 hours per week