The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.
On-site · Mississauga
Manage a patient and clinic caseload by providing disease and medication education, coordinating services, supporting adherence, and monitoring side effects. Serve as the primary contact for patients and healthcare partners, maintain accurate case documentation, coordinate reimbursement updates, and report adverse events and product complaints.
On-site · Mississauga
Triage patient requests and provide clinical assessment, recommendations, treatment, education, and health coaching through phone, email, text, and video channels. Develop and evaluate care plans collaboratively with healthcare professionals, refer patients to appropriate services, and contribute to telemedicine program development while ensuring privacy compliance.
On-site · Mississauga
Triage patient requests and provide clinical assessments, recommendations, treatments, education, and health coaching through phone, email, text, and videoconference. Collaborate with physicians, pharmacists, and registered nurses to develop and evaluate care plans, refer patients to appropriate resources, and support the telemedicine program.
On-site · Mississauga
Triage patient requests and provide clinical assessments, recommendations, treatments, health coaching, and referrals through phone, email, text, and videoconference. Collaborate with physicians, pharmacists, and registered nurses to develop and evaluate care plans, support the telemedicine program, and ensure compliance with privacy legislation.
On-site · Burnaby
Manage a patient caseload and coordinate care from enrollment through treatment, serving as the primary contact for patients, physicians, healthcare professionals, and vendors. Maintain accurate records, coordinate nursing and pharmacy requirements, report adverse events and product complaints, and support patient advocacy, education, quality improvement, and professional development.
On-site · Mississauga
Manage a patient caseload and coordinate care from enrollment through medication administration and ongoing therapy, serving as the primary contact for patients, physicians, healthcare professionals, and vendors. Maintain accurate records, coordinate reimbursement and nursing requirements, report adverse events and product complaints, support communication and education, and uphold professional, ethical, and quality standards.
Remote · Winnipeg, Manitoba, Canada
Manage a patient and physician caseload by coordinating care from enrollment through therapy, providing education and training, monitoring adherence and side effects, and supporting drug reimbursement. Maintain accurate records, report adverse events and product complaints, and collaborate with patients, healthcare providers, clinics, pharmacies, vendors, and internal teams.
On-site · Mississauga
Triage patient requests and provide clinical assessments, recommendations, treatments, education, and health coaching through telemedicine channels. Collaborate with physicians, pharmacists, and registered nurses to develop and evaluate care plans, refer patients to appropriate resources, support program development, and ensure privacy and legal compliance.
On-site · Mississauga
Provide telemedicine assessment, triage, treatment recommendations, health coaching, and referrals to patients through phone, email, text, and video. Collaborate with physicians, pharmacists, and registered nurses to develop and evaluate care plans, support program development, and ensure compliance with privacy legislation.
On-site · Mississauga
Triage patient requests and provide clinical assessments, recommendations, treatments, education, and health coaching through phone, email, text, and videoconference. Collaborate with physicians, pharmacists, and registered nurses to develop and evaluate care plans, refer patients to appropriate resources, and support the development of the telemedicine program.